CFPB Consumer Complaint Profile
Cohen & Associates
Behind the 24 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 24
- Total complaints
- Mid-range
- 0
- Last 12 months
- 0%
- Timely response
- Bottom decile
- 11
- States affected
The verdict
Cohen & Associates ranks #2628 of 3,843 financial companies by CFPB complaint volume, with 24 complaints on record. It posts a 0% on-time response rate, the 0th percentile among companies with 100+ complaints.
- #2628
- of 3,843 companies by volume
- 0%
- on time (0th pctile)
- Debt collection
- most-complained product
- 11
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Cohen & Associates vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
0% Among the lowest in the bottom 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 7 |
| 2015 | 5 |
| 2017 | 5 |
| 2018 | 4 |
| 2021 | 2 |
| 2022 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Cohen & Associates
Cohen & Associates carries 24 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 11 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "False statements or representation" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Cohen & Associates's timely response rate stands at 0%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 4.2%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Cohen & Associates have?
The CFPB has logged 24 complaints against Cohen & Associates to date, of which 0 came in over the last 12 months.
Does Cohen & Associates respond to complaints on time?
CFPB complaints against Cohen & Associates draw a 0% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Cohen & Associates?
Among all products tied to Cohen & Associates, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Cohen & Associates?
Consumers most often cite "False statements or representation" when complaining about Cohen & Associates; the full issue list with counts is above.
How do I file a complaint against Cohen & Associates?
You can file a complaint against Cohen & Associates directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Cohen & Associates?
Cohen & Associates has drawn CFPB complaints from 11 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Cohen & Associates: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.