CFPB Consumer Complaint Profile

Cohen & Cohen Law, LLC

What 32 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

32
Total complaints
4
Last 12 months
93.8%
Timely response
5
States affected

The verdict

Cohen & Cohen Law, LLC ranks #2273 of 3,848 financial companies by CFPB complaint volume, with 32 complaints on record. It answers 93.8% of complaints on time — above the 93% median for companies with 100+ complaints.

#2273
of 3,848 companies by volume
93.8%
answered on time
Debt collection
most-complained product
5
states with complaints
Cohen & Cohen Law, LLC timely response rate 93.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — I do not know 12
Debt collection — Credit card debt 11
Debt collection — Other debt 6
Debt collection — Credit card 2
Debt collection — Other (i.e. phone, health club, etc.) 1

Top Issues

1.Took or threatened to take negative or legal action 13
2.Attempts to collect debt not owed 9
3.Written notification about debt 3
4.False statements or representation 2
5.Disclosure verification of debt 2
6.Threatened to contact someone or share information improperly 1
7.Taking/threatening an illegal action 1
8.Cont'd attempts collect debt not owed 1

Complaints by Year

Year Complaints
2013 1
2014 1
2015 1
2017 1
2018 1
2019 2
2020 2
2021 7
2022 1
2023 6
2024 3
2025 4
2026 2

Complaints by State (Top 15)

New York 26
New Jersey 2
Florida 1
Connecticut 1
Illinois 1

Company Responses

Closed with explanation 32

What the CFPB Complaint Record Shows for Cohen & Cohen Law, LLC

The CFPB Consumer Complaint Database has logged 32 complaints against Cohen & Cohen Law, LLC overall, with 4 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Cohen & Cohen Law, LLC's timely response rate stands at 93.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Cohen & Cohen Law, LLC have?

Cohen & Cohen Law, LLC has 32 total consumer complaints filed with the CFPB, with 4 filed in the last 12 months.

Does Cohen & Cohen Law, LLC respond to complaints on time?

Cohen & Cohen Law, LLC has a 93.8% timely response rate to CFPB complaints.

What product generates the most complaints for Cohen & Cohen Law, LLC?

The most complained-about product for Cohen & Cohen Law, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Cohen & Cohen Law, LLC?

The most common issue reported by consumers about Cohen & Cohen Law, LLC is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against Cohen & Cohen Law, LLC?

You can file a complaint against Cohen & Cohen Law, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Cohen & Cohen Law, LLC?

Consumers in 5 states and territories have filed complaints about Cohen & Cohen Law, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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