CFPB Consumer Complaint Profile
Collection Bureau of Fort Walton Beach, Inc
Behind the 281 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 281
- Total complaints
- 43
- Last 12 months
- 93.6%
- Timely response
- 25
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Collection Bureau of Fort Walton Beach, Inc sits at #735, with 281 complaints logged. Its on-time response rate is 93.6%, ahead of the 93% median among companies with 100+ complaints.
- #735
- of 3,848 companies by volume
- 93.6%
- answered on time
- Debt collection
- most-complained product
- 25
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 4 |
| 2015 | 2 |
| 2016 | 5 |
| 2017 | 24 |
| 2018 | 25 |
| 2019 | 17 |
| 2020 | 27 |
| 2021 | 54 |
| 2022 | 32 |
| 2023 | 12 |
| 2024 | 26 |
| 2025 | 45 |
| 2026 | 8 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Collection Bureau of Fort Walton Beach, Inc
281 complaints against Collection Bureau of Fort Walton Beach, Inc appear in the CFPB record, including 43 from the trailing year. The 25 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Collection Bureau of Fort Walton Beach, Inc's timely response rate stands at 93.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response was formally disputed in 14.3% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Collection Bureau of Fort Walton Beach, Inc have?
281 complaints have been filed against Collection Bureau of Fort Walton Beach, Inc with the CFPB overall - 43 of them in the past year.
Does Collection Bureau of Fort Walton Beach, Inc respond to complaints on time?
Collection Bureau of Fort Walton Beach, Inc's CFPB timely-response rate is 93.6%.
What product generates the most complaints for Collection Bureau of Fort Walton Beach, Inc?
"Debt collection" draws more CFPB complaints against Collection Bureau of Fort Walton Beach, Inc than any other product - see the full breakdown above.
What is the most common complaint issue with Collection Bureau of Fort Walton Beach, Inc?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Collection Bureau of Fort Walton Beach, Inc - see all issues and counts above.
How do I file a complaint against Collection Bureau of Fort Walton Beach, Inc?
You can file a complaint against Collection Bureau of Fort Walton Beach, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Collection Bureau of Fort Walton Beach, Inc?
Collection Bureau of Fort Walton Beach, Inc has drawn CFPB complaints from 25 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~281)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.