CFPB Consumer Complaint Profile
Collection Bureau of Kansas, Inc.
Consumers have filed 17 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 17
- Total complaints
- Below average
- 0
- Last 12 months
- 94.1%
- Timely response
- Below median
- 5
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Collection Bureau of Kansas, Inc. sits at #3073, with 17 complaints logged. On-time replies land at 94.1%, the 26th percentile for the 100+ complaint peer group.
- #3073
- of 3,843 companies by volume
- 94.1%
- on time (26th pctile)
- Debt collection
- most-complained product
- 5
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Collection Bureau of Kansas, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.1% Around the middle higher than 26% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 1 |
| 2015 | 1 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 6 |
| 2020 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Collection Bureau of Kansas, Inc.
Collection Bureau of Kansas, Inc. carries 17 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 5 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Collection Bureau of Kansas, Inc. draw a 94.1% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response at a 14.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Collection Bureau of Kansas, Inc. have?
Collection Bureau of Kansas, Inc. has 17 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Collection Bureau of Kansas, Inc. respond to complaints on time?
Collection Bureau of Kansas, Inc. has a 94.1% timely response rate to CFPB complaints.
What product generates the most complaints for Collection Bureau of Kansas, Inc.?
The most complained-about product for Collection Bureau of Kansas, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Collection Bureau of Kansas, Inc.?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Collection Bureau of Kansas, Inc. - see all issues and counts above.
How do I file a complaint against Collection Bureau of Kansas, Inc.?
You can file a complaint against Collection Bureau of Kansas, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Collection Bureau of Kansas, Inc.?
Collection Bureau of Kansas, Inc. has drawn CFPB complaints from 5 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Collection Bureau of Kansas, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (14.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.