CFPB Consumer Complaint Profile
Collection Service of Nevada
112 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 112
- Total complaints
- Mid-range
- 31
- Last 12 months
- 92.9%
- Timely response
- Bottom quartile
- 11
- States affected
The verdict
Collection Service of Nevada ranks #1260 of 3,843 financial companies by CFPB complaint volume, with 112 complaints on record. It posts a 92.9% on-time response rate, the 23rd percentile among companies with 100+ complaints.
- #1260
- of 3,843 companies by volume
- 92.9%
- on time (23rd pctile)
- Debt collection
- most-complained product
- 11
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Collection Service of Nevada vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
92.9% Among the lowest higher than 23% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 9 in 2024 to 26 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 6 |
| 2015 | 7 |
| 2016 | 6 |
| 2017 | 3 |
| 2018 | 3 |
| 2019 | 5 |
| 2020 | 15 |
| 2021 | 9 |
| 2022 | 6 |
| 2023 | 7 |
| 2024 | 9 |
| 2025 | 26 |
| 2026year in progress | 9 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Collection Service of Nevada
112 complaints against Collection Service of Nevada appear in the CFPB record, including 31 from the trailing year. The 11 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Collection Service of Nevada draw a 92.9% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response at a 36.4% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Collection Service of Nevada have?
The CFPB has logged 112 complaints against Collection Service of Nevada to date, of which 31 came in over the last 12 months.
Does Collection Service of Nevada respond to complaints on time?
Collection Service of Nevada has a 92.9% timely response rate to CFPB complaints.
What product generates the most complaints for Collection Service of Nevada?
"Debt collection" draws more CFPB complaints against Collection Service of Nevada than any other product - see the full breakdown above.
What is the most common complaint issue with Collection Service of Nevada?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Collection Service of Nevada - see all issues and counts above.
How do I file a complaint against Collection Service of Nevada?
You can file a complaint against Collection Service of Nevada directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Collection Service of Nevada?
Consumers in 11 states and territories have filed complaints about Collection Service of Nevada with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Collection Service of Nevada: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (36.4% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.