CFPB Consumer Complaint Profile

Collection Service of Nevada

112 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

112
Total complaints
31
Last 12 months
92.9%
Timely response
11
States affected

The verdict

Collection Service of Nevada ranks #1262 of 3,848 financial companies by CFPB complaint volume, with 112 complaints on record. It answers 92.9% of complaints on time - above the 93% median for companies with 100+ complaints.

#1262
of 3,848 companies by volume
92.9%
answered on time
Debt collection
most-complained product
11
states with complaints
Collection Service of Nevada timely response rate 92.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 36
Debt collection - Rental debt 14
Debt collection - Other debt 14
Debt collection - Medical debt 13
Debt collection - Other (i.e. phone, health club, etc.) 10
Debt collection - Medical 7
Credit reporting or other personal consumer reports - Credit reporting 4
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 4
Debt collection - Payday loan debt 3
Debt collection - Auto 1

Top Issues

1.Attempts to collect debt not owed 38
2.False statements or representation 23
3.Written notification about debt 12
4.Took or threatened to take negative or legal action 9
5.Cont'd attempts collect debt not owed 8
6.Incorrect information on your report 6
7.Improper contact or sharing of info 5
8.Communication tactics 4
9.Disclosure verification of debt 2
10.Problem with fraud alerts or security freezes 1

Complaints by Year

Year Complaints
2013 1
2014 6
2015 7
2016 6
2017 3
2018 3
2019 5
2020 15
2021 9
2022 6
2023 7
2024 9
2025 26
2026 9

Complaints by State (Top 15)

Nevada 71
California 16
Texas 6
Arizona 6
Georgia 4
New Mexico 3
Louisiana 1
New York 1
South Carolina 1
Florida 1
Missouri 1

Company Responses

Closed with explanation 112

What the CFPB Complaint Record Shows for Collection Service of Nevada

112 complaints against Collection Service of Nevada appear in the CFPB record, including 31 from the trailing year. The 11 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

92.9% of CFPB-forwarded complaints against Collection Service of Nevada get a reply inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response in 36.4% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Collection Service of Nevada have?

The CFPB has logged 112 complaints against Collection Service of Nevada to date, of which 31 came in over the last 12 months.

Does Collection Service of Nevada respond to complaints on time?

Collection Service of Nevada has a 92.9% timely response rate to CFPB complaints.

What product generates the most complaints for Collection Service of Nevada?

"Debt collection" draws more CFPB complaints against Collection Service of Nevada than any other product - see the full breakdown above.

What is the most common complaint issue with Collection Service of Nevada?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Collection Service of Nevada - see all issues and counts above.

How do I file a complaint against Collection Service of Nevada?

You can file a complaint against Collection Service of Nevada directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Collection Service of Nevada?

Consumers in 11 states and territories have filed complaints about Collection Service of Nevada with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026