CFPB Consumer Complaint Profile
Collections Unlimited of Texas Inc
Consumers have filed 47 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 47
- Total complaints
- Mid-range
- 1
- Last 12 months
- 70.2%
- Timely response
- Bottom decile
- 10
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Collections Unlimited of Texas Inc has accumulated 47 complaints, placing it #1895 by volume. It posts a 70.2% on-time response rate, the 6th percentile among companies with 100+ complaints.
- #1895
- of 3,843 companies by volume
- 70.2%
- on time (6th pctile)
- Debt collection
- most-complained product
- 10
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Collections Unlimited of Texas Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
70.2% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 4 |
| 2015 | 5 |
| 2016 | 1 |
| 2018 | 3 |
| 2019 | 6 |
| 2020 | 4 |
| 2021 | 6 |
| 2022 | 4 |
| 2023 | 6 |
| 2024 | 6 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Collections Unlimited of Texas Inc
47 complaints against Collections Unlimited of Texas Inc appear in the CFPB record, including 1 from the trailing year. The 10 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Collections Unlimited of Texas Inc's timely response rate stands at 70.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 8.5% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Collections Unlimited of Texas Inc have?
47 complaints have been filed against Collections Unlimited of Texas Inc with the CFPB overall - 1 of them in the past year.
Does Collections Unlimited of Texas Inc respond to complaints on time?
Collections Unlimited of Texas Inc has a 70.2% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Collections Unlimited of Texas Inc?
Among all products tied to Collections Unlimited of Texas Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Collections Unlimited of Texas Inc?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Collections Unlimited of Texas Inc - see all issues and counts above.
How do I file a complaint against Collections Unlimited of Texas Inc?
You can file a complaint against Collections Unlimited of Texas Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Collections Unlimited of Texas Inc?
Consumers in 10 states and territories have filed complaints about Collections Unlimited of Texas Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Collections Unlimited of Texas Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.