CFPB Consumer Complaint Profile

Commonwealth Health Corporation

What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

74
Total complaints
Mid-range
19
Last 12 months
95.9%
Timely response
Below median
13
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Commonwealth Health Corporation sits at #1516. On response speed it sits at the 33rd percentile among companies with 100+ complaints.

Debt collection
most-complained product
KY
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C-
PlainCredit Trust Score
52/100
Commonwealth Health Corporation · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C 95.9%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Commonwealth Health Corporation vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

95.9% Around the middle higher than 33% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Medical debt 40
Debt collection - I do not know 12
Credit reporting or other personal consumer reports - Credit reporting 7
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 6
Debt collection - Other debt 4
Debt collection - Medical 3
Debt collection - Other (i.e. phone, health club, etc.) 1
Debt collection - Rental debt 1

Top Issues

1.Attempts to collect debt not owed 30
2.Written notification about debt 10
3.Took or threatened to take negative or legal action 10
4.Incorrect information on your report 6
5.False statements or representation 3
6.Improper use of your report 3
7.Communication tactics 2
8.Problem with a credit reporting company's investigation into an existing problem 2
9.Problem with a company's investigation into an existing problem 2
10.Threatened to contact someone or share information improperly 2

Complaints by Year

Year Complaints
2015 3
2017 10
2018 4
2019 4
2020 2
2021 6
2022 10
2023 3
2024 10
2025 18
2026year in progress 4

Complaints by State (Top 15)

Kentucky 56
Tennessee 4
Indiana 2
Florida 2
Ohio 2
Washington 1
Louisiana 1
Maryland 1
Pennsylvania 1
California 1
Texas 1
Arizona 1
District of Columbia 1

Company Responses

Closed with explanation 72
Closed 2

What the CFPB Complaint Record Shows for Commonwealth Health Corporation

In the CFPB record, Commonwealth Health Corporation has a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Commonwealth Health Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Commonwealth Health Corporation have?

74 complaints have been filed against Commonwealth Health Corporation with the CFPB overall - 19 of them in the past year.

Does Commonwealth Health Corporation respond to complaints on time?

Commonwealth Health Corporation's CFPB timely-response rate is 95.9%. This is considered excellent.

What product generates the most complaints for Commonwealth Health Corporation?

The most complained-about product for Commonwealth Health Corporation is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Commonwealth Health Corporation?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Commonwealth Health Corporation - see all issues and counts above.

How do I file a complaint against Commonwealth Health Corporation?

You can file a complaint against Commonwealth Health Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Commonwealth Health Corporation?

Consumers in 13 states and territories have filed complaints about Commonwealth Health Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Commonwealth Health Corporation's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.