CFPB Consumer Complaint Profile
Community Health Investment Company, LLC.
What 208 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 208
- Total complaints
- Above average
- 17
- Last 12 months
- 100%
- Timely response
- Top decile
- 30
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Community Health Investment Company, LLC. sits at #906, with 208 complaints logged. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #906
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 30
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Community Health Investment Company, LLC. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 4 |
| 2014 | 19 |
| 2015 | 25 |
| 2016 | 16 |
| 2017 | 22 |
| 2018 | 30 |
| 2019 | 18 |
| 2020 | 9 |
| 2021 | 11 |
| 2022 | 12 |
| 2023 | 12 |
| 2024 | 11 |
| 2025 | 12 |
| 2026year in progress | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Community Health Investment Company, LLC.
The CFPB Consumer Complaint Database has logged 208 complaints against Community Health Investment Company, LLC. overall, with 17 of those filed in the trailing 12 months. Reports have come from consumers in 30 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Community Health Investment Company, LLC. draw a 100% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 22.2% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 16.3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Community Health Investment Company, LLC. have?
208 complaints have been filed against Community Health Investment Company, LLC. with the CFPB overall - 17 of them in the past year.
Does Community Health Investment Company, LLC. respond to complaints on time?
Community Health Investment Company, LLC. has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Community Health Investment Company, LLC.?
Among all products tied to Community Health Investment Company, LLC., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Community Health Investment Company, LLC.?
The most common issue reported by consumers about Community Health Investment Company, LLC. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Community Health Investment Company, LLC.?
You can file a complaint against Community Health Investment Company, LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Community Health Investment Company, LLC.?
The CFPB has recorded complaints against Community Health Investment Company, LLC. from 30 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Community Health Investment Company, LLC.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (22.2% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.