CFPB Consumer Complaint Profile
Complete Credit Solutions, Inc.
Consumers have filed 392 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 392
- Total complaints
- 73
- Last 12 months
- 98.5%
- Timely response
- 36
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Complete Credit Solutions, Inc. has accumulated 392 complaints, placing it #582 by volume. 98.5% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #582
- of 3,848 companies by volume
- 98.5%
- answered on time
- Debt collection
- most-complained product
- 36
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 6 |
| 2015 | 2 |
| 2016 | 3 |
| 2017 | 5 |
| 2018 | 9 |
| 2019 | 21 |
| 2020 | 29 |
| 2021 | 66 |
| 2022 | 39 |
| 2023 | 43 |
| 2024 | 78 |
| 2025 | 73 |
| 2026 | 18 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Complete Credit Solutions, Inc.
Complete Credit Solutions, Inc. carries 392 complaints in the CFPB's database, 73 of them filed within the past 12 months. Consumers spanning 36 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Complete Credit Solutions, Inc. answers 98.5% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. In 27.3% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0.5% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Complete Credit Solutions, Inc. have?
392 complaints have been filed against Complete Credit Solutions, Inc. with the CFPB overall - 73 of them in the past year.
Does Complete Credit Solutions, Inc. respond to complaints on time?
98.5% of the CFPB complaints against Complete Credit Solutions, Inc. get a response within the expected window. This is considered excellent.
What product generates the most complaints for Complete Credit Solutions, Inc.?
Among all products tied to Complete Credit Solutions, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Complete Credit Solutions, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Complete Credit Solutions, Inc. - see all issues and counts above.
How do I file a complaint against Complete Credit Solutions, Inc.?
You can file a complaint against Complete Credit Solutions, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Complete Credit Solutions, Inc.?
Consumers in 36 states and territories have filed complaints about Complete Credit Solutions, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~392)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.