CFPB Consumer Complaint Profile

Computer Credit, Inc.

The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

75
Total complaints
Mid-range
2
Last 12 months
93.3%
Timely response
Bottom quartile
22
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Out of 3,843 financial companies in the CFPB database, Computer Credit, Inc. places #1507 by volume. Its on-time response record is at the 24th percentile among companies with 100+ complaints.

Debt collection
most-complained product
NY
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
41/100
Computer Credit, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 93.3%
Share of complaints answered within the CFPB response window
Dispute Rate C+ 11.1%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Computer Credit, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

93.3% Among the lowest higher than 24% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Medical debt 33
Debt collection - Medical 31
Debt collection - Other debt 5
Debt collection - Other (i.e. phone, health club, etc.) 4
Debt collection - I do not know 2

Top Issues

1.Attempts to collect debt not owed 19
2.False statements or representation 17
3.Cont'd attempts collect debt not owed 15
4.Disclosure verification of debt 7
5.Written notification about debt 7
6.Communication tactics 4
7.Took or threatened to take negative or legal action 4
8.Taking/threatening an illegal action 1
9.Improper contact or sharing of info 1

Complaints by Year

Year Complaints
2013 3
2014 9
2015 9
2016 10
2017 9
2018 10
2019 4
2020 3
2021 5
2022 1
2023 6
2024 4
2025 2

Complaints by State (Top 15)

New York 18
Texas 10
Florida 8
Washington 6
Pennsylvania 5
California 4
Missouri 3
Illinois 3
Ohio 2
Georgia 2
Kansas 2
New Jersey 2
Arizona 1
Iowa 1
Michigan 1

Company Responses

Closed with explanation 75

What the CFPB Complaint Record Shows for Computer Credit, Inc.

In the CFPB record, Computer Credit, Inc. has a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Computer Credit, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Computer Credit, Inc. have?

Computer Credit, Inc. has 75 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.

Does Computer Credit, Inc. respond to complaints on time?

CFPB complaints against Computer Credit, Inc. draw a 93.3% timely-response rate inside the expected window.

What product generates the most complaints for Computer Credit, Inc.?

The most complained-about product for Computer Credit, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Computer Credit, Inc.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Computer Credit, Inc. - see all issues and counts above.

How do I file a complaint against Computer Credit, Inc.?

You can file a complaint against Computer Credit, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Computer Credit, Inc.?

Computer Credit, Inc. has drawn CFPB complaints from 22 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Computer Credit, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.