CFPB Consumer Complaint Profile
Concentric Receivables Management, Ltd.
85 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 85
- Total complaints
- Mid-range
- 1
- Last 12 months
- 94.1%
- Timely response
- Below median
- 8
- States affected
The verdict
Concentric Receivables Management, Ltd. ranks #1439 of 3,843 financial companies by CFPB complaint volume, with 85 complaints on record. On-time replies land at 94.1%, the 26th percentile for the 100+ complaint peer group.
- #1439
- of 3,843 companies by volume
- 94.1%
- on time (26th pctile)
- Debt collection
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Concentric Receivables Management, Ltd. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.1% Around the middle higher than 26% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 9 |
| 2015 | 5 |
| 2016 | 8 |
| 2017 | 11 |
| 2018 | 17 |
| 2019 | 11 |
| 2020 | 5 |
| 2021 | 7 |
| 2022 | 8 |
| 2023 | 2 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Concentric Receivables Management, Ltd.
The CFPB Consumer Complaint Database has logged 85 complaints against Concentric Receivables Management, Ltd. overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 8 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Concentric Receivables Management, Ltd. draw a 94.1% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 30.8% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Concentric Receivables Management, Ltd. have?
85 complaints have been filed against Concentric Receivables Management, Ltd. with the CFPB overall - 1 of them in the past year.
Does Concentric Receivables Management, Ltd. respond to complaints on time?
CFPB complaints against Concentric Receivables Management, Ltd. draw a 94.1% timely-response rate inside the expected window.
What product generates the most complaints for Concentric Receivables Management, Ltd.?
"Debt collection" draws more CFPB complaints against Concentric Receivables Management, Ltd. than any other product - see the full breakdown above.
What is the most common complaint issue with Concentric Receivables Management, Ltd.?
Consumers most often cite "Communication tactics" when complaining about Concentric Receivables Management, Ltd.; the full issue list with counts is above.
How do I file a complaint against Concentric Receivables Management, Ltd.?
You can file a complaint against Concentric Receivables Management, Ltd. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Concentric Receivables Management, Ltd.?
Consumers in 8 states and territories have filed complaints about Concentric Receivables Management, Ltd. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Concentric Receivables Management, Ltd.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (30.8% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.