CFPB Consumer Complaint Profile
Concord Resolution Inc (Closed)
Consumers have filed 124 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 124
- Total complaints
- 0
- Last 12 months
- 28.2%
- Timely response
- 32
- States affected
The verdict
Concord Resolution Inc (Closed) ranks #1213 of 3,848 financial companies by CFPB complaint volume, with 124 complaints on record. It answers 28.2% of complaints on time - below the 93% median for companies with 100+ complaints.
- #1213
- of 3,848 companies by volume
- 28.2%
- answered on time
- Debt collection
- most-complained product
- 32
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 124 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Concord Resolution Inc (Closed)
Concord Resolution Inc (Closed) carries 124 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 32 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.
Concord Resolution Inc (Closed)'s timely response rate stands at 28.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response was formally disputed in 15.3% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Concord Resolution Inc (Closed) have?
124 complaints have been filed against Concord Resolution Inc (Closed) with the CFPB overall - 0 of them in the past year.
Does Concord Resolution Inc (Closed) respond to complaints on time?
Concord Resolution Inc (Closed)'s CFPB timely-response rate is 28.2%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Concord Resolution Inc (Closed)?
Among all products tied to Concord Resolution Inc (Closed), "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Concord Resolution Inc (Closed)?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Concord Resolution Inc (Closed) - see all issues and counts above.
How do I file a complaint against Concord Resolution Inc (Closed)?
You can file a complaint against Concord Resolution Inc (Closed) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Concord Resolution Inc (Closed)?
The CFPB has recorded complaints against Concord Resolution Inc (Closed) from 32 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~124)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.