CFPB Consumer Complaint Profile
Williams & Fudge, Inc
1,391 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 1,391
- Total complaints
- Among the highest
- 305
- Last 12 months
- 99.6%
- Timely response
- Top decile
- 54
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Williams & Fudge, Inc sits at #272, with 1,391 complaints logged. Its on-time response rate is 99.6%, the 74th percentile among companies with 100+ complaints.
- #272
- of 3,843 companies by volume
- 99.6%
- on time (74th pctile)
- Debt collection
- most-complained product
- 54
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Williams & Fudge, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.6% Higher than most higher than 74% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 165 in 2024 to 302 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 38 |
| 2014 | 80 |
| 2015 | 74 |
| 2016 | 75 |
| 2017 | 85 |
| 2018 | 83 |
| 2019 | 78 |
| 2020 | 66 |
| 2021 | 65 |
| 2022 | 88 |
| 2023 | 134 |
| 2024 | 165 |
| 2025 | 302 |
| 2026year in progress | 58 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Williams & Fudge, Inc
1,391 complaints against Williams & Fudge, Inc appear in the CFPB record, including 305 from the trailing year. The 54 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Williams & Fudge, Inc's timely response rate stands at 99.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 15.3% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Williams & Fudge, Inc have?
The CFPB has logged 1,391 complaints against Williams & Fudge, Inc to date, of which 305 came in over the last 12 months.
Does Williams & Fudge, Inc respond to complaints on time?
CFPB complaints against Williams & Fudge, Inc draw a 99.6% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Williams & Fudge, Inc?
"Debt collection" draws more CFPB complaints against Williams & Fudge, Inc than any other product - see the full breakdown above.
What is the most common complaint issue with Williams & Fudge, Inc?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Williams & Fudge, Inc; the full issue list with counts is above.
How do I file a complaint against Williams & Fudge, Inc?
You can file a complaint against Williams & Fudge, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Williams & Fudge, Inc?
The CFPB has recorded complaints against Williams & Fudge, Inc from 54 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Williams & Fudge, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (1,391 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (15.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.