Williams & Fudge, Inc

CFPB Consumer Complaint Profile

1,391
Total Complaints
305
Last 12 Months
99.6%
Timely Response
54
States Affected
Williams & Fudge, Inc timely response rate 99.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Credit utilization context — why this matters

A primer on how revolving balance ratios shape credit-bureau scoring; useful when reading complaints about account closures and credit-line cuts.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-45 to -70)75-100Maxed (-60 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Product

Debt collection — I do not know 384
Debt collection — Other debt 244
Debt collection — Private student loan debt 198
Debt collection — Federal student loan debt 128
Debt collection — Other (i.e. phone, health club, etc.) 88
Debt collection — Non-federal student loan 65
Credit reporting or other personal consumer reports — Credit reporting 64
Student loan — Non-federal student loan 41
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 39
Student loan — Federal student loan servicing 37

Top Issues

1.Attempts to collect debt not owed 290
2.Communication tactics 249
3.Written notification about debt 157
4.False statements or representation 150
5.Cont'd attempts collect debt not owed 91
6.Threatened to contact someone or share information improperly 65
7.Incorrect information on your report 62
8.Took or threatened to take negative or legal action 59
9.Disclosure verification of debt 52
10.Dealing with your lender or servicer 42

Complaints by Year

Year Complaints
2013 38
2014 80
2015 74
2016 75
2017 85
2018 83
2019 78
2020 66
2021 65
2022 88
2023 134
2024 165
2025 302
2026 58

Complaints by State (Top 15)

Texas 134
Georgia 124
Florida 118
California 113
North Carolina 70
Virginia 59
New York 53
Pennsylvania 46
Illinois 39
South Carolina 38
Colorado 38
Michigan 36
Washington 35
New Jersey 34
Ohio 31

Company Responses

Closed with explanation 1,391

What the CFPB Complaint Record Shows for Williams & Fudge, Inc

The CFPB Consumer Complaint Database has logged 1,391 complaints against Williams & Fudge, Inc overall, with 305 of those filed in the trailing 12 months. Reports have come from consumers in 54 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Williams & Fudge, Inc's timely response rate stands at 99.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 15.3% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Williams & Fudge, Inc have?

Williams & Fudge, Inc has 1,391 total consumer complaints filed with the CFPB, with 305 filed in the last 12 months.

Does Williams & Fudge, Inc respond to complaints on time?

Williams & Fudge, Inc has a 99.6% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Williams & Fudge, Inc?

The most complained-about product for Williams & Fudge, Inc is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Williams & Fudge, Inc?

The most common issue reported by consumers about Williams & Fudge, Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Williams & Fudge, Inc?

You can file a complaint against Williams & Fudge, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Williams & Fudge, Inc?

Consumers in 54 states and territories have filed complaints about Williams & Fudge, Inc with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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