CFPB Consumer Complaint Profile

Conrad Credit Corporation

100 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

100
Total complaints
8
Last 12 months
67%
Timely response
27
States affected

The verdict

100 CFPB complaints put Conrad Credit Corporation at #1333 out of 3,848 financial companies ranked by complaint volume. 67% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.

#1333
of 3,848 companies by volume
67%
answered on time
Debt collection
most-complained product
27
states with complaints
Conrad Credit Corporation timely response rate 67.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 27
Debt collection - Other (i.e. phone, health club, etc.) 23
Debt collection - Other debt 18
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 12
Debt collection - Medical debt 6
Debt collection - Private student loan debt 2
Debt collection - Mortgage debt 2
Credit reporting or other personal consumer reports - Credit reporting 2
Debt collection - Medical 2
Debt collection - Credit card debt 1

Top Issues

1.Attempts to collect debt not owed 21
2.Communication tactics 15
3.Written notification about debt 14
4.False statements or representation 10
5.Disclosure verification of debt 10
6.Incorrect information on your report 9
7.Cont'd attempts collect debt not owed 8
8.Took or threatened to take negative or legal action 5
9.Problem with a credit reporting company's investigation into an existing problem 2
10.Improper use of your report 2

Complaints by Year

Year Complaints
2013 1
2014 5
2015 6
2016 16
2017 11
2018 7
2019 4
2020 7
2021 13
2022 10
2023 4
2024 6
2025 7
2026 3

Complaints by State (Top 15)

California 20
Florida 15
Georgia 8
Virginia 6
North Carolina 6
Wisconsin 5
Pennsylvania 4
New York 4
New Jersey 4
Michigan 4
Texas 4
Illinois 2
Nevada 2
Massachusetts 2
District of Columbia 2

Company Responses

Closed with explanation 94
Untimely response 6

What the CFPB Complaint Record Shows for Conrad Credit Corporation

The CFPB Consumer Complaint Database has logged 100 complaints against Conrad Credit Corporation overall, with 8 of those filed in the trailing 12 months. Reports have come from consumers in 27 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

67% of CFPB-forwarded complaints against Conrad Credit Corporation get a reply inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. In 10% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Conrad Credit Corporation have?

The CFPB has logged 100 complaints against Conrad Credit Corporation to date, of which 8 came in over the last 12 months.

Does Conrad Credit Corporation respond to complaints on time?

Conrad Credit Corporation has a 67% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Conrad Credit Corporation?

The most complained-about product for Conrad Credit Corporation is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Conrad Credit Corporation?

The most common issue reported by consumers about Conrad Credit Corporation is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Conrad Credit Corporation?

You can file a complaint against Conrad Credit Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Conrad Credit Corporation?

Consumers in 27 states and territories have filed complaints about Conrad Credit Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026