CFPB Consumer Complaint Profile

Conrad Credit Corporation

The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

100
Total complaints
Mid-range
8
Last 12 months
67%
Timely response
Bottom decile
27
States affected

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The verdict

By CFPB complaint volume, Conrad Credit Corporation is #1331 out of 3,843 financial companies. For answering complaints on time it stands at the 5th percentile in the 100+ complaint peer group.

Debt collection
most-complained product
CA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
30/100
Conrad Credit Corporation · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 67.0%
Share of complaints answered within the CFPB response window
Dispute Rate B- 10.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Conrad Credit Corporation vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

67% Among the lowest higher than 5% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - I do not know 27
Debt collection - Other (i.e. phone, health club, etc.) 23
Debt collection - Other debt 18
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 12
Debt collection - Medical debt 6
Debt collection - Private student loan debt 2
Debt collection - Mortgage debt 2
Credit reporting or other personal consumer reports - Credit reporting 2
Debt collection - Medical 2
Debt collection - Credit card debt 1

Top Issues

1.Attempts to collect debt not owed 21
2.Communication tactics 15
3.Written notification about debt 14
4.False statements or representation 10
5.Disclosure verification of debt 10
6.Incorrect information on your report 9
7.Cont'd attempts collect debt not owed 8
8.Took or threatened to take negative or legal action 5
9.Problem with a credit reporting company's investigation into an existing problem 2
10.Improper use of your report 2

Complaints by Year

Year Complaints
2013 1
2014 5
2015 6
2016 16
2017 11
2018 7
2019 4
2020 7
2021 13
2022 10
2023 4
2024 6
2025 7
2026year in progress 3

Complaints by State (Top 15)

California 20
Florida 15
Georgia 8
Virginia 6
North Carolina 6
Wisconsin 5
Pennsylvania 4
New York 4
New Jersey 4
Michigan 4
Texas 4
Illinois 2
Nevada 2
Massachusetts 2
District of Columbia 2

Company Responses

Closed with explanation 94
Untimely response 6

What the CFPB Complaint Record Shows for Conrad Credit Corporation

The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for Conrad Credit Corporation, with consumers across the country filing against it. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is well below the 95% industry benchmark and is a material red flag: late or missing responses are one of the strongest predictors of CFPB supervisory interest. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Conrad Credit Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Conrad Credit Corporation have?

The CFPB has logged 100 complaints against Conrad Credit Corporation to date, of which 8 came in over the last 12 months.

Does Conrad Credit Corporation respond to complaints on time?

Conrad Credit Corporation has a 67% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Conrad Credit Corporation?

The most complained-about product for Conrad Credit Corporation is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Conrad Credit Corporation?

The most common issue reported by consumers about Conrad Credit Corporation is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Conrad Credit Corporation?

You can file a complaint against Conrad Credit Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Conrad Credit Corporation?

Consumers in 27 states and territories have filed complaints about Conrad Credit Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Conrad Credit Corporation's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.