CFPB Consumer Complaint Profile
Consumer Credit Services, LLC
Consumers have filed 11 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 11
- Total complaints
- Below average
- 8
- Last 12 months
- 27.3%
- Timely response
- Bottom decile
- 8
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Consumer Credit Services, LLC sits at #3589, with 11 complaints logged. It posts a 27.3% on-time response rate, the 1st percentile among companies with 100+ complaints.
- #3589
- of 3,843 companies by volume
- 27.3%
- on time (1st pctile)
- Credit reporting or …
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Consumer Credit Services, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
27.3% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 3 |
| 2025 | 7 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Consumer Credit Services, LLC
The CFPB Consumer Complaint Database has logged 11 complaints against Consumer Credit Services, LLC overall, with 8 of those filed in the trailing 12 months. Reports have come from consumers in 8 states and territories, making this a geographically concentrated complaint footprint. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
Consumer Credit Services, LLC's timely response rate stands at 27.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Consumer Credit Services, LLC have?
The CFPB has logged 11 complaints against Consumer Credit Services, LLC to date, of which 8 came in over the last 12 months.
Does Consumer Credit Services, LLC respond to complaints on time?
Consumer Credit Services, LLC's CFPB timely-response rate is 27.3%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Consumer Credit Services, LLC?
Among all products tied to Consumer Credit Services, LLC, "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Consumer Credit Services, LLC?
The most common issue reported by consumers about Consumer Credit Services, LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Consumer Credit Services, LLC?
You can file a complaint against Consumer Credit Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Consumer Credit Services, LLC?
The CFPB has recorded complaints against Consumer Credit Services, LLC from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.