CFPB Consumer Complaint Profile
Consumer Financial Debt Services, LLC
Consumers have filed 20 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 20
- Total complaints
- Mid-range
- 0
- Last 12 months
- 0%
- Timely response
- Bottom decile
- 13
- States affected
The verdict
20 CFPB complaints put Consumer Financial Debt Services, LLC at #2861 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 0%, the 0th percentile for the 100+ complaint peer group.
- #2861
- of 3,843 companies by volume
- 0%
- on time (0th pctile)
- Debt collection
- most-complained product
- 13
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Consumer Financial Debt Services, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
0% Among the lowest in the bottom 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 7 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 3 |
| 2019 | 3 |
| 2021 | 3 |
| 2022 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Consumer Financial Debt Services, LLC
The CFPB Consumer Complaint Database has logged 20 complaints against Consumer Financial Debt Services, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Taking/threatening an illegal action," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Consumer Financial Debt Services, LLC posts a 0% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Consumer Financial Debt Services, LLC have?
20 complaints have been filed against Consumer Financial Debt Services, LLC with the CFPB overall - 0 of them in the past year.
Does Consumer Financial Debt Services, LLC respond to complaints on time?
CFPB complaints against Consumer Financial Debt Services, LLC draw a 0% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Consumer Financial Debt Services, LLC?
The most complained-about product for Consumer Financial Debt Services, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Consumer Financial Debt Services, LLC?
Consumers most often cite "Taking/threatening an illegal action" when complaining about Consumer Financial Debt Services, LLC; the full issue list with counts is above.
How do I file a complaint against Consumer Financial Debt Services, LLC?
You can file a complaint against Consumer Financial Debt Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Consumer Financial Debt Services, LLC?
Consumer Financial Debt Services, LLC has drawn CFPB complaints from 13 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Consumer Financial Debt Services, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.