CFPB Consumer Complaint Profile
Cornerstone Resolution Group, Inc.
Consumers have filed 19 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 19
- Total complaints
- Below average
- 1
- Last 12 months
- 84.2%
- Timely response
- Bottom quartile
- 16
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Cornerstone Resolution Group, Inc. sits at #2935, with 19 complaints logged. It posts a 84.2% on-time response rate, the 12th percentile among companies with 100+ complaints.
- #2935
- of 3,843 companies by volume
- 84.2%
- on time (12th pctile)
- Debt collection
- most-complained product
- 16
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Cornerstone Resolution Group, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
84.2% Among the lowest higher than 12% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 6 |
| 2014 | 11 |
| 2024 | 1 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Cornerstone Resolution Group, Inc.
The CFPB Consumer Complaint Database has logged 19 complaints against Cornerstone Resolution Group, Inc. overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 16 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Cont'd attempts collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Cornerstone Resolution Group, Inc. draw a 84.2% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 11.8% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 21.1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Cornerstone Resolution Group, Inc. have?
19 complaints have been filed against Cornerstone Resolution Group, Inc. with the CFPB overall - 1 of them in the past year.
Does Cornerstone Resolution Group, Inc. respond to complaints on time?
Cornerstone Resolution Group, Inc.'s CFPB timely-response rate is 84.2%.
What product generates the most complaints for Cornerstone Resolution Group, Inc.?
Among all products tied to Cornerstone Resolution Group, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Cornerstone Resolution Group, Inc.?
Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Cornerstone Resolution Group, Inc.; the full issue list with counts is above.
How do I file a complaint against Cornerstone Resolution Group, Inc.?
You can file a complaint against Cornerstone Resolution Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Cornerstone Resolution Group, Inc.?
The CFPB has recorded complaints against Cornerstone Resolution Group, Inc. from 16 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Cornerstone Resolution Group, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (11.8% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.