CFPB Consumer Complaint Profile
CredHub, Inc
Consumers have filed 14 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 14
- Total complaints
- Below average
- 11
- Last 12 months
- 92.9%
- Timely response
- Bottom quartile
- 7
- States affected
The verdict
14 CFPB complaints put CredHub, Inc at #3314 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 92.9%, the 23rd percentile among companies with 100+ complaints.
- #3314
- of 3,843 companies by volume
- 92.9%
- on time (23rd pctile)
- Credit reporting or …
- most-complained product
- 7
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
CredHub, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
92.9% Among the lowest higher than 23% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 2 |
| 2025 | 11 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for CredHub, Inc
The CFPB Consumer Complaint Database has logged 14 complaints against CredHub, Inc overall, with 11 of those filed in the trailing 12 months. Reports have come from consumers in 7 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CredHub, Inc's timely response rate stands at 92.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does CredHub, Inc have?
14 complaints have been filed against CredHub, Inc with the CFPB overall - 11 of them in the past year.
Does CredHub, Inc respond to complaints on time?
CredHub, Inc's CFPB timely-response rate is 92.9%.
What product generates the most complaints for CredHub, Inc?
The most complained-about product for CredHub, Inc is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with CredHub, Inc?
The most common issue reported by consumers about CredHub, Inc is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against CredHub, Inc?
You can file a complaint against CredHub, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about CredHub, Inc?
Consumers in 7 states and territories have filed complaints about CredHub, Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.