CFPB Consumer Complaint Profile
Credigy USA Corp.
144 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 144
- Total complaints
- 3
- Last 12 months
- 99.3%
- Timely response
- 35
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Credigy USA Corp. sits at #1119, with 144 complaints logged. It answers 99.3% of complaints on time - above the 93% median for companies with 100+ complaints.
- #1119
- of 3,848 companies by volume
- 99.3%
- answered on time
- Debt collection
- most-complained product
- 35
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 30 |
| 2014 | 30 |
| 2015 | 26 |
| 2016 | 14 |
| 2017 | 15 |
| 2018 | 4 |
| 2019 | 10 |
| 2020 | 6 |
| 2021 | 3 |
| 2022 | 2 |
| 2024 | 1 |
| 2025 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credigy USA Corp.
Credigy USA Corp. carries 144 complaints in the CFPB's database, 3 of them filed within the past 12 months. Consumers spanning 35 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Credigy USA Corp.'s timely response rate stands at 99.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 16.2% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0.7% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Credigy USA Corp. have?
The CFPB has logged 144 complaints against Credigy USA Corp. to date, of which 3 came in over the last 12 months.
Does Credigy USA Corp. respond to complaints on time?
Credigy USA Corp.'s CFPB timely-response rate is 99.3%. That is a strong response record by CFPB standards.
What product generates the most complaints for Credigy USA Corp.?
Among all products tied to Credigy USA Corp., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Credigy USA Corp.?
The most common issue reported by consumers about Credigy USA Corp. is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Credigy USA Corp.?
You can file a complaint against Credigy USA Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credigy USA Corp.?
Credigy USA Corp. has drawn CFPB complaints from 35 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~144)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.