CFPB Consumer Complaint Profile
Lending Club Corp
Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 1,487
- Total complaints
- Among the highest
- 0
- Last 12 months
- 89.2%
- Timely response
- Bottom quartile
- 51
- States affected
The verdict
By CFPB complaint volume, Lending Club Corp is #257 out of 3,843 financial companies. Its on-time response record is at the 17th percentile among companies with 100+ complaints.
- Credit reporting, cr…
- most-complained product
- CA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Lending Club Corp vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
89.2% Among the lowest higher than 17% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2021 to 2022 complete years
- Annual CFPB complaint volume moved from 437 in 2021 to 136 in 2022 (2021 → 2022).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 2 |
| 2016 | 86 |
| 2017 | 110 |
| 2018 | 175 |
| 2019 | 225 |
| 2020 | 316 |
| 2021 | 437 |
| 2022 | 136 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Lending Club Corp
In the CFPB record, Lending Club Corp has a nationwide complaint footprint. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Lending Club Corp: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count.
Similar dispute rates
Nearest companies by share of complaints marked disputed (16.4% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Lending Club Corp have?
Lending Club Corp has 1,487 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Lending Club Corp respond to complaints on time?
Lending Club Corp's CFPB timely-response rate is 89.2%.
What product generates the most complaints for Lending Club Corp?
Among all products tied to Lending Club Corp, "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Lending Club Corp?
Consumers most often cite "Incorrect information on your report" when complaining about Lending Club Corp; the full issue list with counts is above.
How do I file a complaint against Lending Club Corp?
You can file a complaint against Lending Club Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Lending Club Corp?
Consumers in 51 states and territories have filed complaints about Lending Club Corp with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.