CFPB Consumer Complaint Profile

Lending Club Corp

Consumers have filed 1,487 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

1,487
Total complaints
0
Last 12 months
89.2%
Timely response
51
States affected

The verdict

1,487 CFPB complaints put Lending Club Corp at #256 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 89.2%, trailing the 93% median among companies with 100+ complaints.

#256
of 3,848 companies by volume
89.2%
answered on time
Credit reporting, cr…
most-complained product
51
states with complaints
Lending Club Corp timely response rate 89.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 425
Payday loan, title loan, or personal loan - Installment loan 400
Payday loan, title loan, or personal loan - Personal line of credit 117
Debt collection - Other debt 116
Consumer Loan - Installment loan 89
Debt collection - I do not know 84
Checking or savings account - Checking account 47
Debt collection - Credit card debt 47
Debt collection - Payday loan debt 25
Checking or savings account - Other banking product or service 18

Top Issues

1.Incorrect information on your report 345
2.Attempts to collect debt not owed 153
3.Problem when making payments 150
4.Problem with a credit reporting company's investigation into an existing problem 130
5.Charged fees or interest you didn't expect 95
6.Struggling to pay your loan 67
7.Managing the loan or lease 55
8.Getting the loan 53
9.Problem with the payoff process at the end of the loan 52
10.Managing an account 42

Complaints by Year

Year Complaints
2015 2
2016 86
2017 110
2018 175
2019 225
2020 316
2021 437
2022 136

Complaints by State (Top 15)

California 238
Florida 150
New York 116
Texas 108
Georgia 76
Illinois 63
New Jersey 60
North Carolina 49
Maryland 47
Pennsylvania 44
Virginia 42
Massachusetts 40
Michigan 40
Arizona 31
Washington 28

Company Responses

Closed with explanation 1,271
Closed with non-monetary relief 142
Closed with monetary relief 74

What the CFPB Complaint Record Shows for Lending Club Corp

1,487 complaints against Lending Club Corp appear in the CFPB record, including 0 from the trailing year. The 51 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

89.2% of CFPB-forwarded complaints against Lending Club Corp get a reply inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response in 16.4% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 14.5% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Lending Club Corp have?

Lending Club Corp has 1,487 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Lending Club Corp respond to complaints on time?

Lending Club Corp's CFPB timely-response rate is 89.2%.

What product generates the most complaints for Lending Club Corp?

Among all products tied to Lending Club Corp, "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Lending Club Corp?

Consumers most often cite "Incorrect information on your report" when complaining about Lending Club Corp; the full issue list with counts is above.

How do I file a complaint against Lending Club Corp?

You can file a complaint against Lending Club Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lending Club Corp?

Consumers in 51 states and territories have filed complaints about Lending Club Corp with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026