CFPB Consumer Complaint Profile
Alliance One, Inc.
1,019 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 1,019
- Total complaints
- Among the highest
- 127
- Last 12 months
- 99.3%
- Timely response
- Above median
- 48
- States affected
The verdict
1,019 CFPB complaints put Alliance One, Inc. at #321 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 99.3%, the 66th percentile for the 100+ complaint peer group.
- #321
- of 3,843 companies by volume
- 99.3%
- on time (66th pctile)
- Debt collection
- most-complained product
- 48
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Alliance One, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.3% Higher than most higher than 66% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 87 in 2024 to 136 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 45 |
| 2014 | 138 |
| 2015 | 200 |
| 2016 | 110 |
| 2017 | 65 |
| 2018 | 68 |
| 2019 | 29 |
| 2020 | 26 |
| 2021 | 16 |
| 2022 | 26 |
| 2023 | 56 |
| 2024 | 87 |
| 2025 | 136 |
| 2026year in progress | 17 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Alliance One, Inc.
The CFPB Consumer Complaint Database has logged 1,019 complaints against Alliance One, Inc. overall, with 127 of those filed in the trailing 12 months. Reports have come from consumers in 48 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Alliance One, Inc. draw a 99.3% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 16.3% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 39.2%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Alliance One, Inc. have?
The CFPB has logged 1,019 complaints against Alliance One, Inc. to date, of which 127 came in over the last 12 months.
Does Alliance One, Inc. respond to complaints on time?
CFPB complaints against Alliance One, Inc. draw a 99.3% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Alliance One, Inc.?
Among all products tied to Alliance One, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Alliance One, Inc.?
Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Alliance One, Inc.; the full issue list with counts is above.
How do I file a complaint against Alliance One, Inc.?
You can file a complaint against Alliance One, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Alliance One, Inc.?
Alliance One, Inc. has drawn CFPB complaints from 48 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Alliance One, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (1,019 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (16.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.