CFPB Consumer Complaint Profile
Credit Card Receivables Fund Incorporated
Behind the 530 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 530
- Total complaints
- 43
- Last 12 months
- 95.3%
- Timely response
- 44
- States affected
The verdict
Credit Card Receivables Fund Incorporated ranks #492 of 3,848 financial companies by CFPB complaint volume, with 530 complaints on record. 95.3% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #492
- of 3,848 companies by volume
- 95.3%
- answered on time
- Debt collection
- most-complained product
- 44
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 12 |
| 2014 | 44 |
| 2015 | 36 |
| 2016 | 38 |
| 2017 | 22 |
| 2018 | 34 |
| 2019 | 51 |
| 2020 | 56 |
| 2021 | 19 |
| 2022 | 16 |
| 2023 | 82 |
| 2024 | 62 |
| 2025 | 54 |
| 2026 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit Card Receivables Fund Incorporated
530 complaints against Credit Card Receivables Fund Incorporated appear in the CFPB record, including 43 from the trailing year. The 44 states and territories represented put this footprint in nationwide territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
95.3% of CFPB-forwarded complaints against Credit Card Receivables Fund Incorporated get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 27% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 1.7% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Credit Card Receivables Fund Incorporated have?
Credit Card Receivables Fund Incorporated has 530 total consumer complaints filed with the CFPB, with 43 filed in the last 12 months.
Does Credit Card Receivables Fund Incorporated respond to complaints on time?
Credit Card Receivables Fund Incorporated's CFPB timely-response rate is 95.3%. This is considered excellent.
What product generates the most complaints for Credit Card Receivables Fund Incorporated?
The most complained-about product for Credit Card Receivables Fund Incorporated is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Credit Card Receivables Fund Incorporated?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Credit Card Receivables Fund Incorporated - see all issues and counts above.
How do I file a complaint against Credit Card Receivables Fund Incorporated?
You can file a complaint against Credit Card Receivables Fund Incorporated directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit Card Receivables Fund Incorporated?
Consumers in 44 states and territories have filed complaints about Credit Card Receivables Fund Incorporated with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~530)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.