CFPB Consumer Complaint Profile

Credit Card Receivables Fund Incorporated

Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

530
Total complaints
Above average
43
Last 12 months
95.3%
Timely response
Below median
44
States affected

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The verdict

Credit Card Receivables Fund Incorporated ranks #491 of 3,843 financial companies by CFPB complaint volume. For answering complaints on time it stands at the 30th percentile in the 100+ complaint peer group.

Debt collection
most-complained product
CA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
43/100
Credit Card Receivables Fund Incorporated · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C- 95.3%
Share of complaints answered within the CFPB response window
Dispute Rate F 27.0%
Share of responses the consumer disputed (lower is better)
Relief Rate C- 1.7%
Share of complaints closed with monetary or non-monetary relief

Credit Card Receivables Fund Incorporated vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

95.3% Around the middle higher than 30% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Credit card debt 210
Debt collection - I do not know 120
Debt collection - Credit card 101
Debt collection - Other debt 25
Credit reporting or other personal consumer reports - Credit reporting 25
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 22
Credit card 6
Debt collection - Other (i.e. phone, health club, etc.) 4
Credit card - General-purpose credit card or charge card 3
Credit card or prepaid card - General-purpose credit card or charge card 2

Top Issues

1.Attempts to collect debt not owed 146
2.Took or threatened to take negative or legal action 76
3.Written notification about debt 75
4.False statements or representation 42
5.Cont'd attempts collect debt not owed 36
6.Disclosure verification of debt 35
7.Taking/threatening an illegal action 32
8.Incorrect information on your report 21
9.Communication tactics 17
10.Improper use of your report 10

Complaints by Year

Year Complaints
2013 12
2014 44
2015 36
2016 38
2017 22
2018 34
2019 51
2020 56
2021 19
2022 16
2023 82
2024 62
2025 54
2026year in progress 4

Complaints by State (Top 15)

California 81
Florida 60
Georgia 47
Texas 43
New York 31
Illinois 26
Pennsylvania 25
Ohio 21
North Carolina 16
Tennessee 14
Michigan 12
Nevada 12
Indiana 12
Louisiana 11
Arizona 10

Company Responses

Closed with explanation 515
Closed with monetary relief 9
Closed 5
In progress 1

What the CFPB Complaint Record Shows for Credit Card Receivables Fund Incorporated

In the CFPB record, Credit Card Receivables Fund Incorporated has a nationwide complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Credit Card Receivables Fund Incorporated: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Credit Card Receivables Fund Incorporated have?

Credit Card Receivables Fund Incorporated has 530 total consumer complaints filed with the CFPB, with 43 filed in the last 12 months.

Does Credit Card Receivables Fund Incorporated respond to complaints on time?

Credit Card Receivables Fund Incorporated's CFPB timely-response rate is 95.3%. This is considered excellent.

What product generates the most complaints for Credit Card Receivables Fund Incorporated?

The most complained-about product for Credit Card Receivables Fund Incorporated is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Credit Card Receivables Fund Incorporated?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Credit Card Receivables Fund Incorporated - see all issues and counts above.

How do I file a complaint against Credit Card Receivables Fund Incorporated?

You can file a complaint against Credit Card Receivables Fund Incorporated directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Credit Card Receivables Fund Incorporated?

Consumers in 44 states and territories have filed complaints about Credit Card Receivables Fund Incorporated with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Credit Card Receivables Fund Incorporated's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.