CFPB Consumer Complaint Profile
Credit Systems of the Fox Valley, Inc.
What 23 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 23
- Total complaints
- Mid-range
- 0
- Last 12 months
- 91.3%
- Timely response
- Bottom quartile
- 4
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Credit Systems of the Fox Valley, Inc. sits at #2678, with 23 complaints logged. It posts a 91.3% on-time response rate, the 20th percentile among companies with 100+ complaints.
- #2678
- of 3,843 companies by volume
- 91.3%
- on time (20th pctile)
- Debt collection
- most-complained product
- 4
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Credit Systems of the Fox Valley, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
91.3% Among the lowest higher than 20% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2015 | 1 |
| 2016 | 4 |
| 2017 | 4 |
| 2018 | 5 |
| 2019 | 1 |
| 2020 | 3 |
| 2021 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit Systems of the Fox Valley, Inc.
Credit Systems of the Fox Valley, Inc. carries 23 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 4 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Cont'd attempts collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Credit Systems of the Fox Valley, Inc. draw a 91.3% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Credit Systems of the Fox Valley, Inc. have?
The CFPB has logged 23 complaints against Credit Systems of the Fox Valley, Inc. to date, of which 0 came in over the last 12 months.
Does Credit Systems of the Fox Valley, Inc. respond to complaints on time?
Credit Systems of the Fox Valley, Inc.'s CFPB timely-response rate is 91.3%.
What product generates the most complaints for Credit Systems of the Fox Valley, Inc.?
"Debt collection" draws more CFPB complaints against Credit Systems of the Fox Valley, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Credit Systems of the Fox Valley, Inc.?
The most common issue reported by consumers about Credit Systems of the Fox Valley, Inc. is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Credit Systems of the Fox Valley, Inc.?
You can file a complaint against Credit Systems of the Fox Valley, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit Systems of the Fox Valley, Inc.?
The CFPB has recorded complaints against Credit Systems of the Fox Valley, Inc. from 4 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Credit Systems of the Fox Valley, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.