CFPB Consumer Complaint Profile
CreditWorks LLC
Consumers have filed 10 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 3
- Last 12 months
- 90%
- Timely response
- Bottom quartile
- 2
- States affected
The verdict
10 CFPB complaints put CreditWorks LLC at #3715 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 90%, the 18th percentile among companies with 100+ complaints.
- #3715
- of 3,843 companies by volume
- 90%
- on time (18th pctile)
- Credit reporting or …
- most-complained product
- 2
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
CreditWorks LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90% Among the lowest higher than 18% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 1 |
| 2023 | 3 |
| 2024 | 1 |
| 2025 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for CreditWorks LLC
The CFPB Consumer Complaint Database has logged 10 complaints against CreditWorks LLC overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 2 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Getting the loan" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CreditWorks LLC's timely response rate stands at 90%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does CreditWorks LLC have?
The CFPB has logged 10 complaints against CreditWorks LLC to date, of which 3 came in over the last 12 months.
Does CreditWorks LLC respond to complaints on time?
CFPB complaints against CreditWorks LLC draw a 90% timely-response rate inside the expected window.
What product generates the most complaints for CreditWorks LLC?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against CreditWorks LLC than any other product - see the full breakdown above.
What is the most common complaint issue with CreditWorks LLC?
Consumers most often cite "Getting the loan" when complaining about CreditWorks LLC; the full issue list with counts is above.
How do I file a complaint against CreditWorks LLC?
You can file a complaint against CreditWorks LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about CreditWorks LLC?
Consumers in 2 states and territories have filed complaints about CreditWorks LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.