CFPB Consumer Complaint Profile
Critical Resolution Mediation LLC
What 108 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 108
- Total complaints
- Mid-range
- 0
- Last 12 months
- 39.8%
- Timely response
- Bottom decile
- 34
- States affected
The verdict
Critical Resolution Mediation LLC ranks #1277 of 3,843 financial companies by CFPB complaint volume, with 108 complaints on record. It posts a 39.8% on-time response rate, the 2nd percentile among companies with 100+ complaints.
- #1277
- of 3,843 companies by volume
- 39.8%
- on time (2nd pctile)
- Debt collection
- most-complained product
- 34
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Critical Resolution Mediation LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
39.8% Among the lowest higher than 2% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 14 |
| 2015 | 18 |
| 2016 | 15 |
| 2017 | 16 |
| 2018 | 23 |
| 2019 | 12 |
| 2020 | 8 |
| 2021 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Critical Resolution Mediation LLC
Critical Resolution Mediation LLC carries 108 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 34 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Critical Resolution Mediation LLC draw a 39.8% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response carried a 9.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Critical Resolution Mediation LLC have?
108 complaints have been filed against Critical Resolution Mediation LLC with the CFPB overall - 0 of them in the past year.
Does Critical Resolution Mediation LLC respond to complaints on time?
CFPB complaints against Critical Resolution Mediation LLC draw a 39.8% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Critical Resolution Mediation LLC?
The most complained-about product for Critical Resolution Mediation LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Critical Resolution Mediation LLC?
The most common issue reported by consumers about Critical Resolution Mediation LLC is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.
How do I file a complaint against Critical Resolution Mediation LLC?
You can file a complaint against Critical Resolution Mediation LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Critical Resolution Mediation LLC?
The CFPB has recorded complaints against Critical Resolution Mediation LLC from 34 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Critical Resolution Mediation LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (9.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.