CFPB Consumer Complaint Profile

Daimler Truck Financial Services USA LLC

Behind the 32 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

32
Total complaints
Mid-range
8
Last 12 months
93.8%
Timely response
Below median
15
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Daimler Truck Financial Services USA LLC sits at #2270, with 32 complaints logged. Its on-time response rate is 93.8%, the 26th percentile among companies with 100+ complaints.

#2270
of 3,843 companies by volume
93.8%
on time (26th pctile)
Credit reporting or …
most-complained product
15
states with complaints
C-
PlainCredit Trust Score
51/100
Daimler Truck Financial Services USA LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 93.8%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate C 3.1%
Share of complaints closed with monetary or non-monetary relief

Daimler Truck Financial Services USA LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

93.8% Around the middle higher than 26% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Daimler Truck Financial Services USA LLC timely response rate 93.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 13
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 12
Vehicle loan or lease - Loan 4
Credit card - General-purpose credit card or charge card 1
Vehicle loan or lease - Lease 1
Debt collection - I do not know 1

Top Issues

1.Improper use of your report 18
2.Incorrect information on your report 5
3.Problem with a credit reporting company's investigation into an existing problem 2
4.Problems at the end of the loan or lease 2
5.Problem when making payments 1
6.Managing the loan or lease 1
7.Repossession 1
8.Struggling to pay your loan 1
9.Communication tactics 1

Complaints by Year

Year Complaints
2022 6
2023 14
2024 2
2025 10

Complaints by State (Top 15)

Ohio 5
Illinois 5
California 4
Florida 4
New York 2
Texas 2
Tennessee 2
Pennsylvania 1
Kentucky 1
Mississippi 1
Nevada 1
North Carolina 1
Michigan 1
South Dakota 1
South Carolina 1

Company Responses

Closed with explanation 31
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Daimler Truck Financial Services USA LLC

The CFPB Consumer Complaint Database has logged 32 complaints against Daimler Truck Financial Services USA LLC overall, with 8 of those filed in the trailing 12 months. Reports have come from consumers in 15 states and territories, making this a multi-regional complaint footprint. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Improper use of your report," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Daimler Truck Financial Services USA LLC posts a 93.8% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Among resolved complaints, the consumer-relief closure rate is 3.1%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Daimler Truck Financial Services USA LLC have?

Daimler Truck Financial Services USA LLC has 32 total consumer complaints filed with the CFPB, with 8 filed in the last 12 months.

Does Daimler Truck Financial Services USA LLC respond to complaints on time?

CFPB complaints against Daimler Truck Financial Services USA LLC draw a 93.8% timely-response rate inside the expected window.

What product generates the most complaints for Daimler Truck Financial Services USA LLC?

The most complained-about product for Daimler Truck Financial Services USA LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Daimler Truck Financial Services USA LLC?

"Improper use of your report" is the single most frequently cited issue in complaints against Daimler Truck Financial Services USA LLC - see all issues and counts above.

How do I file a complaint against Daimler Truck Financial Services USA LLC?

You can file a complaint against Daimler Truck Financial Services USA LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Daimler Truck Financial Services USA LLC?

The CFPB has recorded complaints against Daimler Truck Financial Services USA LLC from 15 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026