CFPB Consumer Complaint Profile

Dakota Financial, LLC

What 74 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

74
Total complaints
Mid-range
21
Last 12 months
98.6%
Timely response
Above median
25
States affected

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The verdict

74 CFPB complaints put Dakota Financial, LLC at #1516 out of 3,843 financial companies ranked by complaint volume. It posts a 98.6% on-time response rate, the 55th percentile among companies with 100+ complaints.

#1516
of 3,843 companies by volume
98.6%
on time (55th pctile)
Credit reporting or …
most-complained product
25
states with complaints
C+
PlainCredit Trust Score
61/100
Dakota Financial, LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B- 98.6%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate C- 1.4%
Share of complaints closed with monetary or non-monetary relief

Dakota Financial, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

98.6% Higher than most higher than 55% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Dakota Financial, LLC timely response rate 98.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 37
Vehicle loan or lease - Loan 11
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 11
Vehicle loan or lease - Lease 10
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 1
Debt collection - Credit card debt 1
Payday loan, title loan, or personal loan - Installment loan 1
Payday loan, title loan, personal loan, or advance loan - Installment loan 1
Payday loan, title loan, or personal loan - Payday loan 1

Top Issues

1.Improper use of your report 39
2.Managing the loan or lease 14
3.Incorrect information on your report 9
4.Struggling to pay your loan 4
5.Problems at the end of the loan or lease 3
6.Attempts to collect debt not owed 1
7.Unable to get your credit report or credit score 1
8.Charged fees or interest you didn't expect 1
9.Repossession 1
10.Received a loan you didn't apply for 1

Complaints by Year

Year Complaints
2017 1
2018 1
2019 1
2020 2
2021 2
2022 9
2023 13
2024 20
2025 22
2026year in progress 3

Complaints by State (Top 15)

Georgia 11
California 8
New York 8
Texas 7
North Carolina 5
Illinois 4
Colorado 3
Florida 3
Ohio 3
Pennsylvania 2
District of Columbia 2
South Carolina 2
Alabama 2
New Jersey 2
Arizona 2

Company Responses

Closed with explanation 72
Closed with non-monetary relief 1
Untimely response 1

What the CFPB Complaint Record Shows for Dakota Financial, LLC

Dakota Financial, LLC carries 74 complaints in the CFPB's database, 21 of them filed within the past 12 months. Consumers spanning 25 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Improper use of your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Dakota Financial, LLC posts a 98.6% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 1.4% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Dakota Financial, LLC have?

Dakota Financial, LLC has 74 total consumer complaints filed with the CFPB, with 21 filed in the last 12 months.

Does Dakota Financial, LLC respond to complaints on time?

Dakota Financial, LLC's CFPB timely-response rate is 98.6%. This is considered excellent.

What product generates the most complaints for Dakota Financial, LLC?

The most complained-about product for Dakota Financial, LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Dakota Financial, LLC?

Consumers most often cite "Improper use of your report" when complaining about Dakota Financial, LLC; the full issue list with counts is above.

How do I file a complaint against Dakota Financial, LLC?

You can file a complaint against Dakota Financial, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Dakota Financial, LLC?

Consumers in 25 states and territories have filed complaints about Dakota Financial, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026