CFPB Consumer Complaint Profile

DApps Platform, Inc.

What 86 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

86
Total complaints
13
Last 12 months
39.5%
Timely response
22
States affected

The verdict

DApps Platform, Inc. ranks #1430 of 3,848 financial companies by CFPB complaint volume, with 86 complaints on record. It answers 39.5% of complaints on time — below the 93% median for companies with 100+ complaints.

#1430
of 3,848 companies by volume
39.5%
answered on time
Money transfer, virt…
most-complained product
22
states with complaints
DApps Platform, Inc. timely response rate 39.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Money transfer, virtual currency, or money service — Virtual currency 67
Money transfer, virtual currency, or money service — Mobile or digital wallet 12
Money transfer, virtual currency, or money service — International money transfer 3
Money transfer, virtual currency, or money service — Domestic (US) money transfer 3
Money transfer, virtual currency, or money service — Foreign currency exchange 1

Top Issues

1.Fraud or scam 58
2.Other transaction problem 9
3.Unauthorized transactions or other transaction problem 5
4.Unexpected or other fees 3
5.Money was not available when promised 2
6.Trouble accessing funds in your mobile or digital wallet 2
7.Other service problem 2
8.Wrong amount charged or received 2
9.Confusing or missing disclosures 2
10.Managing, opening, or closing your mobile wallet account 1

Complaints by Year

Year Complaints
2021 2
2023 34
2024 32
2025 17
2026 1

Complaints by State (Top 15)

Florida 9
New York 5
Washington 4
California 4
Pennsylvania 3
Texas 3
Massachusetts 3
Illinois 3
Ohio 2
Arizona 2
Indiana 2
Kansas 2
Georgia 2
Virginia 2
New Hampshire 1

Company Responses

Closed with explanation 84
Closed with monetary relief 2

What the CFPB Complaint Record Shows for DApps Platform, Inc.

The CFPB Consumer Complaint Database has logged 86 complaints against DApps Platform, Inc. overall, with 13 of those filed in the trailing 12 months. Reports have come from consumers in 22 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Money transfer, virtual currency, or money service," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Fraud or scam" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

DApps Platform, Inc.'s timely response rate stands at 39.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Of complaints that were resolved, 2.3% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does DApps Platform, Inc. have?

DApps Platform, Inc. has 86 total consumer complaints filed with the CFPB, with 13 filed in the last 12 months.

Does DApps Platform, Inc. respond to complaints on time?

DApps Platform, Inc. has a 39.5% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for DApps Platform, Inc.?

The most complained-about product for DApps Platform, Inc. is "Money transfer, virtual currency, or money service." You can view the full product breakdown on this page.

What is the most common complaint issue with DApps Platform, Inc.?

The most common issue reported by consumers about DApps Platform, Inc. is "Fraud or scam." All complaint issues are listed above with their counts.

How do I file a complaint against DApps Platform, Inc.?

You can file a complaint against DApps Platform, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about DApps Platform, Inc.?

Consumers in 22 states and territories have filed complaints about DApps Platform, Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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