CFPB Consumer Complaint Profile
DCN Holdings Inc.
Behind the 75 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 75
- Total complaints
- Mid-range
- 4
- Last 12 months
- 53.3%
- Timely response
- Bottom decile
- 29
- States affected
The verdict
75 CFPB complaints put DCN Holdings Inc. at #1507 out of 3,843 financial companies ranked by complaint volume. It posts a 53.3% on-time response rate, the 3rd percentile among companies with 100+ complaints.
- #1507
- of 3,843 companies by volume
- 53.3%
- on time (3rd pctile)
- Debt collection
- most-complained product
- 29
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
DCN Holdings Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
53.3% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2015 | 8 |
| 2016 | 12 |
| 2017 | 9 |
| 2018 | 17 |
| 2019 | 5 |
| 2020 | 5 |
| 2021 | 4 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 4 |
| 2025 | 2 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for DCN Holdings Inc.
75 complaints against DCN Holdings Inc. appear in the CFPB record, including 4 from the trailing year. The 29 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, DCN Holdings Inc. posts a 53.3% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 8.7% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does DCN Holdings Inc. have?
DCN Holdings Inc. has 75 total consumer complaints filed with the CFPB, with 4 filed in the last 12 months.
Does DCN Holdings Inc. respond to complaints on time?
CFPB complaints against DCN Holdings Inc. draw a 53.3% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for DCN Holdings Inc.?
"Debt collection" draws more CFPB complaints against DCN Holdings Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with DCN Holdings Inc.?
"Communication tactics" is the single most frequently cited issue in complaints against DCN Holdings Inc. - see all issues and counts above.
How do I file a complaint against DCN Holdings Inc.?
You can file a complaint against DCN Holdings Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about DCN Holdings Inc.?
Consumers in 29 states and territories have filed complaints about DCN Holdings Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for DCN Holdings Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (8.7% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.