CFPB Consumer Complaint Profile
Security Finance Corp
Consumers have filed 1,782 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 1,782
- Total complaints
- 436
- Last 12 months
- 97.9%
- Timely response
- 40
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Security Finance Corp has accumulated 1,782 complaints, placing it #230 by volume. 97.9% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #230
- of 3,848 companies by volume
- 97.9%
- answered on time
- Credit reporting or …
- most-complained product
- 40
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 2 |
| 2013 | 32 |
| 2014 | 88 |
| 2015 | 113 |
| 2016 | 86 |
| 2017 | 95 |
| 2018 | 94 |
| 2019 | 67 |
| 2020 | 83 |
| 2021 | 118 |
| 2022 | 108 |
| 2023 | 165 |
| 2024 | 190 |
| 2025 | 431 |
| 2026 | 110 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Security Finance Corp
The CFPB Consumer Complaint Database has logged 1,782 complaints against Security Finance Corp overall, with 436 of those filed in the trailing 12 months. Reports have come from consumers in 40 states and territories, making this a nationwide complaint footprint. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Security Finance Corp's timely response rate stands at 97.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. In 8.6% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 5.9% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Security Finance Corp have?
Security Finance Corp has 1,782 total consumer complaints filed with the CFPB, with 436 filed in the last 12 months.
Does Security Finance Corp respond to complaints on time?
Security Finance Corp has a 97.9% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Security Finance Corp?
Among all products tied to Security Finance Corp, "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Security Finance Corp?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Security Finance Corp - see all issues and counts above.
How do I file a complaint against Security Finance Corp?
You can file a complaint against Security Finance Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Security Finance Corp?
Security Finance Corp has drawn CFPB complaints from 40 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~1,782)
Also handles Credit reporting or other personal consumer reports
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.