CFPB Consumer Complaint Profile

De Lage Landen Finance, LLC

What 42 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

42
Total complaints
Mid-range
10
Last 12 months
100%
Timely response
Top decile
25
States affected

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, De Lage Landen Finance, LLC sits at #1996, with 42 complaints logged. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.

#1996
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
25
states with complaints
B-
PlainCredit Trust Score
66/100
De Lage Landen Finance, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

De Lage Landen Finance, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

De Lage Landen Finance, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 11
Credit reporting or other personal consumer reports - Credit reporting 10
Vehicle loan or lease - Loan 6
Payday loan, title loan, or personal loan - Installment loan 5
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 4
Checking or savings account - Other banking product or service 2
Payday loan, title loan, personal loan, or advance loan - Installment loan 2
Vehicle loan or lease - Lease 1
Consumer Loan - Vehicle lease 1

Top Issues

1.Incorrect information on your report 8
2.Attempts to collect debt not owed 5
3.Improper use of your report 5
4.Getting a loan or lease 4
5.Problem when making payments 3
6.Problem with the payoff process at the end of the loan 2
7.Managing the loan or lease 2
8.False statements or representation 2
9.Getting the loan 2
10.Electronic communications 1

Complaints by Year

Year Complaints
2017 4
2018 3
2019 3
2020 3
2021 7
2022 1
2023 2
2024 8
2025 8
2026year in progress 3

Complaints by State (Top 15)

New York 6
Texas 5
California 3
Nevada 3
Florida 3
Oregon 2
Arizona 1
Illinois 1
New Jersey 1
Connecticut 1
Arkansas 1
Colorado 1
Louisiana 1
New Mexico 1
South Carolina 1

Company Responses

Closed with explanation 42

What the CFPB Complaint Record Shows for De Lage Landen Finance, LLC

De Lage Landen Finance, LLC carries 42 complaints in the CFPB's database, 10 of them filed within the past 12 months. Consumers spanning 25 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against De Lage Landen Finance, LLC draw a 100% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does De Lage Landen Finance, LLC have?

42 complaints have been filed against De Lage Landen Finance, LLC with the CFPB overall - 10 of them in the past year.

Does De Lage Landen Finance, LLC respond to complaints on time?

CFPB complaints against De Lage Landen Finance, LLC draw a 100% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for De Lage Landen Finance, LLC?

The most complained-about product for De Lage Landen Finance, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with De Lage Landen Finance, LLC?

The most common issue reported by consumers about De Lage Landen Finance, LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against De Lage Landen Finance, LLC?

You can file a complaint against De Lage Landen Finance, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about De Lage Landen Finance, LLC?

De Lage Landen Finance, LLC has drawn CFPB complaints from 25 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for De Lage Landen Finance, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026