CFPB Consumer Complaint Profile
Deatrick & Spies PSC
What 16 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 16
- Total complaints
- Below average
- 2
- Last 12 months
- 100%
- Timely response
- Top decile
- 4
- States affected
The verdict
Deatrick & Spies PSC ranks #3154 of 3,843 financial companies by CFPB complaint volume, with 16 complaints on record. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #3154
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 4
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Deatrick & Spies PSC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 2 |
| 2016 | 1 |
| 2018 | 2 |
| 2019 | 1 |
| 2021 | 1 |
| 2023 | 1 |
| 2024 | 4 |
| 2025 | 3 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Deatrick & Spies PSC
The CFPB Consumer Complaint Database has logged 16 complaints against Deatrick & Spies PSC overall, with 2 of those filed in the trailing 12 months. Reports have come from consumers in 4 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Deatrick & Spies PSC posts a 100% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Deatrick & Spies PSC have?
16 complaints have been filed against Deatrick & Spies PSC with the CFPB overall - 2 of them in the past year.
Does Deatrick & Spies PSC respond to complaints on time?
Deatrick & Spies PSC's CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Deatrick & Spies PSC?
The most complained-about product for Deatrick & Spies PSC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Deatrick & Spies PSC?
The most common issue reported by consumers about Deatrick & Spies PSC is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.
How do I file a complaint against Deatrick & Spies PSC?
You can file a complaint against Deatrick & Spies PSC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Deatrick & Spies PSC?
The CFPB has recorded complaints against Deatrick & Spies PSC from 4 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Deatrick & Spies PSC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.