CFPB Consumer Complaint Profile
Debt Recovery Solutions of Ohio, Inc.
Behind the 16 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 16
- Total complaints
- Below average
- 2
- Last 12 months
- 81.3%
- Timely response
- Bottom quartile
- 3
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Debt Recovery Solutions of Ohio, Inc. sits at #3154, with 16 complaints logged. Its on-time response rate is 81.3%, the 10th percentile among companies with 100+ complaints.
- #3154
- of 3,843 companies by volume
- 81.3%
- on time (10th pctile)
- Debt collection
- most-complained product
- 3
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Debt Recovery Solutions of Ohio, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
81.3% Among the lowest higher than 10% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 2 |
| 2019 | 1 |
| 2020 | 5 |
| 2021 | 4 |
| 2025 | 1 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Debt Recovery Solutions of Ohio, Inc.
Debt Recovery Solutions of Ohio, Inc. carries 16 complaints in the CFPB's database, 2 of them filed within the past 12 months. Consumers spanning 3 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Debt Recovery Solutions of Ohio, Inc. posts a 81.3% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Debt Recovery Solutions of Ohio, Inc. have?
16 complaints have been filed against Debt Recovery Solutions of Ohio, Inc. with the CFPB overall - 2 of them in the past year.
Does Debt Recovery Solutions of Ohio, Inc. respond to complaints on time?
CFPB complaints against Debt Recovery Solutions of Ohio, Inc. draw a 81.3% timely-response rate inside the expected window.
What product generates the most complaints for Debt Recovery Solutions of Ohio, Inc.?
Among all products tied to Debt Recovery Solutions of Ohio, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Debt Recovery Solutions of Ohio, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Debt Recovery Solutions of Ohio, Inc.; the full issue list with counts is above.
How do I file a complaint against Debt Recovery Solutions of Ohio, Inc.?
You can file a complaint against Debt Recovery Solutions of Ohio, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Debt Recovery Solutions of Ohio, Inc.?
Debt Recovery Solutions of Ohio, Inc. has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Debt Recovery Solutions of Ohio, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.