CFPB Consumer Complaint Profile

Delta Management Associates, Inc.

The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

248
Total complaints
Above average
10
Last 12 months
99.2%
Timely response
Above median
39
States affected

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The verdict

By CFPB complaint volume, Delta Management Associates, Inc. is #790 out of 3,843 financial companies. Its on-time response record is at the 64th percentile among companies with 100+ complaints.

Debt collection
most-complained product
CA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
43/100
Delta Management Associates, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B 99.2%
Share of complaints answered within the CFPB response window
Dispute Rate F 21.1%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Delta Management Associates, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

99.2% Higher than most higher than 64% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 2 in 2024 to 12 in 2025 (2024 → 2025).

See the full year-over-year release diff

Reading this profile

Complaints by Product

Debt collection - I do not know 76
Debt collection - Federal student loan 39
Student loan - Federal student loan servicing 38
Debt collection - Federal student loan debt 24
Debt collection - Private student loan debt 17
Student loan - Non-federal student loan 12
Debt collection - Other debt 11
Debt collection - Non-federal student loan 9
Debt collection - Credit card debt 5
Credit reporting or other personal consumer reports - Credit reporting 5

Top Issues

1.Communication tactics 40
2.Cont'd attempts collect debt not owed 26
3.Attempts to collect debt not owed 26
4.Dealing with your lender or servicer 24
5.Written notification about debt 23
6.Improper contact or sharing of info 17
7.False statements or representation 15
8.Threatened to contact someone or share information improperly 15
9.Disclosure verification of debt 14
10.Dealing with my lender or servicer 13

Complaints by Year

Year Complaints
2013 11
2014 44
2015 21
2016 25
2017 45
2018 27
2019 16
2020 22
2021 8
2022 9
2023 5
2024 2
2025 12
2026year in progress 1

Complaints by State (Top 15)

California 39
Florida 26
New York 16
Texas 15
Virginia 14
Massachusetts 11
Georgia 10
Pennsylvania 9
Illinois 9
North Carolina 8
Oregon 7
Indiana 7
Maryland 6
Arizona 5
Wisconsin 5

Company Responses

Closed with explanation 248

What the CFPB Complaint Record Shows for Delta Management Associates, Inc.

In the CFPB record, Delta Management Associates, Inc. has a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Delta Management Associates, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (21.1% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Delta Management Associates, Inc. have?

248 complaints have been filed against Delta Management Associates, Inc. with the CFPB overall - 10 of them in the past year.

Does Delta Management Associates, Inc. respond to complaints on time?

Delta Management Associates, Inc. has a 99.2% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Delta Management Associates, Inc.?

"Debt collection" draws more CFPB complaints against Delta Management Associates, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Delta Management Associates, Inc.?

"Communication tactics" is the single most frequently cited issue in complaints against Delta Management Associates, Inc. - see all issues and counts above.

How do I file a complaint against Delta Management Associates, Inc.?

You can file a complaint against Delta Management Associates, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Delta Management Associates, Inc.?

Consumers in 39 states and territories have filed complaints about Delta Management Associates, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Delta Management Associates, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.