CFPB Consumer Complaint Profile
Delta Management Associates, Inc.
248 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 248
- Total complaints
- Above average
- 10
- Last 12 months
- 99.2%
- Timely response
- Above median
- 39
- States affected
The verdict
248 CFPB complaints put Delta Management Associates, Inc. at #790 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 99.2%, the 64th percentile among companies with 100+ complaints.
- #790
- of 3,843 companies by volume
- 99.2%
- on time (64th pctile)
- Debt collection
- most-complained product
- 39
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Delta Management Associates, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.2% Higher than most higher than 64% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 2 in 2024 to 12 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 11 |
| 2014 | 44 |
| 2015 | 21 |
| 2016 | 25 |
| 2017 | 45 |
| 2018 | 27 |
| 2019 | 16 |
| 2020 | 22 |
| 2021 | 8 |
| 2022 | 9 |
| 2023 | 5 |
| 2024 | 2 |
| 2025 | 12 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Delta Management Associates, Inc.
248 complaints against Delta Management Associates, Inc. appear in the CFPB record, including 10 from the trailing year. The 39 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Delta Management Associates, Inc. draw a 99.2% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 21.1% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Delta Management Associates, Inc. have?
248 complaints have been filed against Delta Management Associates, Inc. with the CFPB overall - 10 of them in the past year.
Does Delta Management Associates, Inc. respond to complaints on time?
Delta Management Associates, Inc. has a 99.2% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Delta Management Associates, Inc.?
"Debt collection" draws more CFPB complaints against Delta Management Associates, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Delta Management Associates, Inc.?
"Communication tactics" is the single most frequently cited issue in complaints against Delta Management Associates, Inc. - see all issues and counts above.
How do I file a complaint against Delta Management Associates, Inc.?
You can file a complaint against Delta Management Associates, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Delta Management Associates, Inc.?
Consumers in 39 states and territories have filed complaints about Delta Management Associates, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Delta Management Associates, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (21.1% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.