CFPB Consumer Complaint Profile

Delta Management Associates, Inc.

248 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

248
Total complaints
10
Last 12 months
99.2%
Timely response
39
States affected

The verdict

248 CFPB complaints put Delta Management Associates, Inc. at #792 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 99.2%, ahead of the 93% median among companies with 100+ complaints.

#792
of 3,848 companies by volume
99.2%
answered on time
Debt collection
most-complained product
39
states with complaints
Delta Management Associates, Inc. timely response rate 99.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 76
Debt collection - Federal student loan 39
Student loan - Federal student loan servicing 38
Debt collection - Federal student loan debt 24
Debt collection - Private student loan debt 17
Student loan - Non-federal student loan 12
Debt collection - Other debt 11
Debt collection - Non-federal student loan 9
Debt collection - Credit card debt 5
Credit reporting or other personal consumer reports - Credit reporting 5

Top Issues

1.Communication tactics 40
2.Cont'd attempts collect debt not owed 26
3.Attempts to collect debt not owed 26
4.Dealing with your lender or servicer 24
5.Written notification about debt 23
6.Improper contact or sharing of info 17
7.False statements or representation 15
8.Threatened to contact someone or share information improperly 15
9.Disclosure verification of debt 14
10.Dealing with my lender or servicer 13

Complaints by Year

Year Complaints
2013 11
2014 44
2015 21
2016 25
2017 45
2018 27
2019 16
2020 22
2021 8
2022 9
2023 5
2024 2
2025 12
2026 1

Complaints by State (Top 15)

California 39
Florida 26
New York 16
Texas 15
Virginia 14
Massachusetts 11
Georgia 10
Pennsylvania 9
Illinois 9
North Carolina 8
Oregon 7
Indiana 7
Maryland 6
Arizona 5
Wisconsin 5

Company Responses

Closed with explanation 248

What the CFPB Complaint Record Shows for Delta Management Associates, Inc.

248 complaints against Delta Management Associates, Inc. appear in the CFPB record, including 10 from the trailing year. The 39 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

99.2% of CFPB-forwarded complaints against Delta Management Associates, Inc. get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 21.1% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Delta Management Associates, Inc. have?

248 complaints have been filed against Delta Management Associates, Inc. with the CFPB overall - 10 of them in the past year.

Does Delta Management Associates, Inc. respond to complaints on time?

Delta Management Associates, Inc. has a 99.2% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Delta Management Associates, Inc.?

"Debt collection" draws more CFPB complaints against Delta Management Associates, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Delta Management Associates, Inc.?

"Communication tactics" is the single most frequently cited issue in complaints against Delta Management Associates, Inc. - see all issues and counts above.

How do I file a complaint against Delta Management Associates, Inc.?

You can file a complaint against Delta Management Associates, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Delta Management Associates, Inc.?

Consumers in 39 states and territories have filed complaints about Delta Management Associates, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026