CFPB Consumer Complaint Profile
Denefits LLC
202 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 202
- Total complaints
- Above average
- 72
- Last 12 months
- 92.6%
- Timely response
- Bottom quartile
- 32
- States affected
The verdict
202 CFPB complaints put Denefits LLC at #922 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 92.6%, the 23rd percentile among companies with 100+ complaints.
- #922
- of 3,843 companies by volume
- 92.6%
- on time (23rd pctile)
- Credit reporting or …
- most-complained product
- 32
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Denefits LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
92.6% Among the lowest higher than 23% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 59 in 2024 to 75 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 12 |
| 2023 | 42 |
| 2024 | 59 |
| 2025 | 75 |
| 2026year in progress | 14 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Denefits LLC
202 complaints against Denefits LLC appear in the CFPB record, including 72 from the trailing year. The 32 states and territories represented put this footprint in multi-regional territory. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
Denefits LLC's timely response rate stands at 92.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Among resolved complaints, the consumer-relief closure rate is 1%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Denefits LLC have?
Denefits LLC has 202 total consumer complaints filed with the CFPB, with 72 filed in the last 12 months.
Does Denefits LLC respond to complaints on time?
CFPB complaints against Denefits LLC draw a 92.6% timely-response rate inside the expected window.
What product generates the most complaints for Denefits LLC?
Among all products tied to Denefits LLC, "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Denefits LLC?
The most common issue reported by consumers about Denefits LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Denefits LLC?
You can file a complaint against Denefits LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Denefits LLC?
Denefits LLC has drawn CFPB complaints from 32 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.