CFPB Consumer Complaint Profile
Douglas, Chancellor, Meyers and Associates, LLC
What 29 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 29
- Total complaints
- Mid-range
- 0
- Last 12 months
- 82.8%
- Timely response
- Bottom quartile
- 9
- States affected
The verdict
29 CFPB complaints put Douglas, Chancellor, Meyers and Associates, LLC at #2382 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 82.8%, the 11th percentile for the 100+ complaint peer group.
- #2382
- of 3,843 companies by volume
- 82.8%
- on time (11th pctile)
- Debt collection
- most-complained product
- 9
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Douglas, Chancellor, Meyers and Associates, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
82.8% Among the lowest higher than 11% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 6 |
| 2015 | 2 |
| 2016 | 3 |
| 2017 | 4 |
| 2018 | 8 |
| 2019 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Douglas, Chancellor, Meyers and Associates, LLC
29 complaints against Douglas, Chancellor, Meyers and Associates, LLC appear in the CFPB record, including 0 from the trailing year. The 9 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Written notification about debt" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Douglas, Chancellor, Meyers and Associates, LLC draw a 82.8% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response carried a 16.7% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 3.4% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Douglas, Chancellor, Meyers and Associates, LLC have?
29 complaints have been filed against Douglas, Chancellor, Meyers and Associates, LLC with the CFPB overall - 0 of them in the past year.
Does Douglas, Chancellor, Meyers and Associates, LLC respond to complaints on time?
Douglas, Chancellor, Meyers and Associates, LLC's CFPB timely-response rate is 82.8%.
What product generates the most complaints for Douglas, Chancellor, Meyers and Associates, LLC?
"Debt collection" draws more CFPB complaints against Douglas, Chancellor, Meyers and Associates, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Douglas, Chancellor, Meyers and Associates, LLC?
Consumers most often cite "Written notification about debt" when complaining about Douglas, Chancellor, Meyers and Associates, LLC; the full issue list with counts is above.
How do I file a complaint against Douglas, Chancellor, Meyers and Associates, LLC?
You can file a complaint against Douglas, Chancellor, Meyers and Associates, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Douglas, Chancellor, Meyers and Associates, LLC?
The CFPB has recorded complaints against Douglas, Chancellor, Meyers and Associates, LLC from 9 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Douglas, Chancellor, Meyers and Associates, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (16.7% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.