CFPB Consumer Complaint Profile
Drb-40, LLC
Behind the 164 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 164
- Total complaints
- 58
- Last 12 months
- 99.4%
- Timely response
- 33
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Drb-40, LLC has accumulated 164 complaints, placing it #1046 by volume. It answers 99.4% of complaints on time - above the 93% median for companies with 100+ complaints.
- #1046
- of 3,848 companies by volume
- 99.4%
- answered on time
- Debt collection
- most-complained product
- 33
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 2 |
| 2017 | 11 |
| 2018 | 9 |
| 2019 | 4 |
| 2020 | 6 |
| 2021 | 13 |
| 2022 | 9 |
| 2023 | 14 |
| 2024 | 29 |
| 2025 | 48 |
| 2026 | 19 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Drb-40, LLC
164 complaints against Drb-40, LLC appear in the CFPB record, including 58 from the trailing year. The 33 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
99.4% of CFPB-forwarded complaints against Drb-40, LLC get a reply inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. In 14.3% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0.6% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Drb-40, LLC have?
Drb-40, LLC has 164 total consumer complaints filed with the CFPB, with 58 filed in the last 12 months.
Does Drb-40, LLC respond to complaints on time?
Drb-40, LLC has a 99.4% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Drb-40, LLC?
"Debt collection" draws more CFPB complaints against Drb-40, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Drb-40, LLC?
Consumers most often cite "Communication tactics" when complaining about Drb-40, LLC; the full issue list with counts is above.
How do I file a complaint against Drb-40, LLC?
You can file a complaint against Drb-40, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Drb-40, LLC?
Drb-40, LLC has drawn CFPB complaints from 33 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~164)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.