CFPB Consumer Complaint Profile

Duane Morris LLP

What 11 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

11
Total complaints
0
Last 12 months
90.9%
Timely response
6
States affected

The verdict

Duane Morris LLP ranks #3594 of 3,848 financial companies by CFPB complaint volume, with 11 complaints on record. It answers 90.9% of complaints on time — below the 93% median for companies with 100+ complaints.

#3594
of 3,848 companies by volume
90.9%
answered on time
Debt collection
most-complained product
6
states with complaints
Duane Morris LLP timely response rate 90.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Mortgage debt 6
Mortgage — Conventional home mortgage 2
Mortgage — Other mortgage 1
Mortgage — Other type of mortgage 1
Debt collection — Mortgage 1

Top Issues

1.False statements or representation 5
2.Struggling to pay mortgage 2
3.Took or threatened to take negative or legal action 1
4.Other 1
5.Trouble during payment process 1
6.Disclosure verification of debt 1

Complaints by Year

Year Complaints
2016 1
2017 2
2018 3
2020 4
2023 1

Complaints by State (Top 15)

Texas 5
Maryland 2
New Jersey 1
Pennsylvania 1
New York 1
Vermont 1

Company Responses

Closed with explanation 11

What the CFPB Complaint Record Shows for Duane Morris LLP

The CFPB Consumer Complaint Database has logged 11 complaints against Duane Morris LLP overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 6 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "False statements or representation" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Duane Morris LLP's timely response rate stands at 90.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Duane Morris LLP have?

Duane Morris LLP has 11 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Duane Morris LLP respond to complaints on time?

Duane Morris LLP has a 90.9% timely response rate to CFPB complaints.

What product generates the most complaints for Duane Morris LLP?

The most complained-about product for Duane Morris LLP is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Duane Morris LLP?

The most common issue reported by consumers about Duane Morris LLP is "False statements or representation." All complaint issues are listed above with their counts.

How do I file a complaint against Duane Morris LLP?

You can file a complaint against Duane Morris LLP directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Duane Morris LLP?

Consumers in 6 states and territories have filed complaints about Duane Morris LLP with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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