CFPB Consumer Complaint Profile
Eastern Revenue, Inc.
Behind the 258 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 258
- Total complaints
- Above average
- 62
- Last 12 months
- 97.3%
- Timely response
- Below median
- 29
- States affected
The verdict
Eastern Revenue, Inc. ranks #772 of 3,843 financial companies by CFPB complaint volume, with 258 complaints on record. On-time replies land at 97.3%, the 42nd percentile for the 100+ complaint peer group.
- #772
- of 3,843 companies by volume
- 97.3%
- on time (42nd pctile)
- Debt collection
- most-complained product
- 29
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Eastern Revenue, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.3% Around the middle higher than 42% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 43 in 2024 to 70 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 4 |
| 2016 | 11 |
| 2017 | 17 |
| 2018 | 24 |
| 2019 | 5 |
| 2020 | 9 |
| 2021 | 17 |
| 2022 | 16 |
| 2023 | 27 |
| 2024 | 43 |
| 2025 | 70 |
| 2026year in progress | 15 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Eastern Revenue, Inc.
The CFPB Consumer Complaint Database has logged 258 complaints against Eastern Revenue, Inc. overall, with 62 of those filed in the trailing 12 months. Reports have come from consumers in 29 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Eastern Revenue, Inc.'s timely response rate stands at 97.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 22.2% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0.4% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Eastern Revenue, Inc. have?
The CFPB has logged 258 complaints against Eastern Revenue, Inc. to date, of which 62 came in over the last 12 months.
Does Eastern Revenue, Inc. respond to complaints on time?
CFPB complaints against Eastern Revenue, Inc. draw a 97.3% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Eastern Revenue, Inc.?
"Debt collection" draws more CFPB complaints against Eastern Revenue, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Eastern Revenue, Inc.?
The most common issue reported by consumers about Eastern Revenue, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Eastern Revenue, Inc.?
You can file a complaint against Eastern Revenue, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Eastern Revenue, Inc.?
Eastern Revenue, Inc. has drawn CFPB complaints from 29 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Eastern Revenue, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (22.2% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.