CFPB Consumer Complaint Profile
Egl Us, LLC
Behind the 750 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 750
- Total complaints
- Among the highest
- 400
- Last 12 months
- 94.4%
- Timely response
- Below median
- 36
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Egl Us, LLC sits at #398, with 750 complaints logged. It posts a 94.4% on-time response rate, the 27th percentile among companies with 100+ complaints.
- #398
- of 3,843 companies by volume
- 94.4%
- on time (27th pctile)
- Credit reporting or …
- most-complained product
- 36
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Egl Us, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.4% Around the middle higher than 27% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 141 in 2024 to 375 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 17 |
| 2022 | 47 |
| 2023 | 69 |
| 2024 | 141 |
| 2025 | 375 |
| 2026year in progress | 101 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Egl Us, LLC
750 complaints against Egl Us, LLC appear in the CFPB record, including 400 from the trailing year. The 36 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Egl Us, LLC's timely response rate stands at 94.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Egl Us, LLC have?
Egl Us, LLC has 750 total consumer complaints filed with the CFPB, with 400 filed in the last 12 months.
Does Egl Us, LLC respond to complaints on time?
CFPB complaints against Egl Us, LLC draw a 94.4% timely-response rate inside the expected window.
What product generates the most complaints for Egl Us, LLC?
The most complained-about product for Egl Us, LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Egl Us, LLC?
Consumers most often cite "Incorrect information on your report" when complaining about Egl Us, LLC; the full issue list with counts is above.
How do I file a complaint against Egl Us, LLC?
You can file a complaint against Egl Us, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Egl Us, LLC?
Egl Us, LLC has drawn CFPB complaints from 36 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.