CFPB Consumer Complaint Profile
Emerald Canyon Capital, LLC
What 43 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 43
- Total complaints
- Mid-range
- 1
- Last 12 months
- 93%
- Timely response
- Bottom quartile
- 17
- States affected
The verdict
Emerald Canyon Capital, LLC ranks #1975 of 3,843 financial companies by CFPB complaint volume, with 43 complaints on record. It posts a 93% on-time response rate, the 24th percentile among companies with 100+ complaints.
- #1975
- of 3,843 companies by volume
- 93%
- on time (24th pctile)
- Debt collection
- most-complained product
- 17
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Emerald Canyon Capital, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
93% Among the lowest higher than 24% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 40 |
| 2016 | 1 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Emerald Canyon Capital, LLC
Emerald Canyon Capital, LLC carries 43 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 17 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Improper contact or sharing of info" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Emerald Canyon Capital, LLC's timely response rate stands at 93%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 19% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 27.9%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Emerald Canyon Capital, LLC have?
Emerald Canyon Capital, LLC has 43 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.
Does Emerald Canyon Capital, LLC respond to complaints on time?
CFPB complaints against Emerald Canyon Capital, LLC draw a 93% timely-response rate inside the expected window.
What product generates the most complaints for Emerald Canyon Capital, LLC?
Among all products tied to Emerald Canyon Capital, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Emerald Canyon Capital, LLC?
"Improper contact or sharing of info" is the single most frequently cited issue in complaints against Emerald Canyon Capital, LLC - see all issues and counts above.
How do I file a complaint against Emerald Canyon Capital, LLC?
You can file a complaint against Emerald Canyon Capital, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Emerald Canyon Capital, LLC?
The CFPB has recorded complaints against Emerald Canyon Capital, LLC from 17 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Emerald Canyon Capital, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (19% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.