CFPB Consumer Complaint Profile
Stellar Recovery, Inc.
Consumers have filed 1,214 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 1,214
- Total complaints
- Among the highest
- 0
- Last 12 months
- 99.4%
- Timely response
- Above median
- 52
- States affected
The verdict
1,214 CFPB complaints put Stellar Recovery, Inc. at #298 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 99.4%, the 69th percentile among companies with 100+ complaints.
- #298
- of 3,843 companies by volume
- 99.4%
- on time (69th pctile)
- Debt collection
- most-complained product
- 52
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Stellar Recovery, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.4% Higher than most higher than 69% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2017 to 2018 complete years
- Annual CFPB complaint volume moved from 297 in 2017 to 7 in 2018 (2017 → 2018).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 84 |
| 2014 | 259 |
| 2015 | 250 |
| 2016 | 317 |
| 2017 | 297 |
| 2018 | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Stellar Recovery, Inc.
The CFPB Consumer Complaint Database has logged 1,214 complaints against Stellar Recovery, Inc. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 52 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.
Stellar Recovery, Inc.'s timely response rate stands at 99.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 18.9% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0.1% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Stellar Recovery, Inc. have?
1,214 complaints have been filed against Stellar Recovery, Inc. with the CFPB overall - 0 of them in the past year.
Does Stellar Recovery, Inc. respond to complaints on time?
Stellar Recovery, Inc.'s CFPB timely-response rate is 99.4%. That is a strong response record by CFPB standards.
What product generates the most complaints for Stellar Recovery, Inc.?
"Debt collection" draws more CFPB complaints against Stellar Recovery, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Stellar Recovery, Inc.?
The most common issue reported by consumers about Stellar Recovery, Inc. is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Stellar Recovery, Inc.?
You can file a complaint against Stellar Recovery, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Stellar Recovery, Inc.?
Consumers in 52 states and territories have filed complaints about Stellar Recovery, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Stellar Recovery, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (1,214 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (18.9% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.