CFPB Consumer Complaint Profile
Stellar Recovery, Inc.
Consumers have filed 1,214 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 1,214
- Total complaints
- 0
- Last 12 months
- 99.4%
- Timely response
- 52
- States affected
The verdict
1,214 CFPB complaints put Stellar Recovery, Inc. at #297 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 99.4%, ahead of the 93% median among companies with 100+ complaints.
- #297
- of 3,848 companies by volume
- 99.4%
- answered on time
- Debt collection
- most-complained product
- 52
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 84 |
| 2014 | 259 |
| 2015 | 250 |
| 2016 | 317 |
| 2017 | 297 |
| 2018 | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Stellar Recovery, Inc.
The CFPB Consumer Complaint Database has logged 1,214 complaints against Stellar Recovery, Inc. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 52 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.
Stellar Recovery, Inc.'s timely response rate stands at 99.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. In 18.9% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 0.1% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Stellar Recovery, Inc. have?
1,214 complaints have been filed against Stellar Recovery, Inc. with the CFPB overall - 0 of them in the past year.
Does Stellar Recovery, Inc. respond to complaints on time?
Stellar Recovery, Inc.'s CFPB timely-response rate is 99.4%. That is a strong response record by CFPB standards.
What product generates the most complaints for Stellar Recovery, Inc.?
"Debt collection" draws more CFPB complaints against Stellar Recovery, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Stellar Recovery, Inc.?
The most common issue reported by consumers about Stellar Recovery, Inc. is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Stellar Recovery, Inc.?
You can file a complaint against Stellar Recovery, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Stellar Recovery, Inc.?
Consumers in 52 states and territories have filed complaints about Stellar Recovery, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~1,214)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.