CFPB Consumer Complaint Profile
AmeriHome Mortgage Company, LLC
Consumers have filed 1,930 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 1,930
- Total complaints
- 206
- Last 12 months
- 99.1%
- Timely response
- 49
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, AmeriHome Mortgage Company, LLC has accumulated 1,930 complaints, placing it #213 by volume. 99.1% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #213
- of 3,848 companies by volume
- 99.1%
- answered on time
- Mortgage
- most-complained product
- 49
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 15 |
| 2016 | 39 |
| 2017 | 94 |
| 2018 | 162 |
| 2019 | 162 |
| 2020 | 285 |
| 2021 | 373 |
| 2022 | 200 |
| 2023 | 181 |
| 2024 | 176 |
| 2025 | 173 |
| 2026 | 69 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for AmeriHome Mortgage Company, LLC
The CFPB Consumer Complaint Database has logged 1,930 complaints against AmeriHome Mortgage Company, LLC overall, with 206 of those filed in the trailing 12 months. Reports have come from consumers in 49 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Trouble during payment process" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
AmeriHome Mortgage Company, LLC's timely response rate stands at 99.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 18.8% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 2.6% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does AmeriHome Mortgage Company, LLC have?
AmeriHome Mortgage Company, LLC has 1,930 total consumer complaints filed with the CFPB, with 206 filed in the last 12 months.
Does AmeriHome Mortgage Company, LLC respond to complaints on time?
99.1% of the CFPB complaints against AmeriHome Mortgage Company, LLC get a response within the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for AmeriHome Mortgage Company, LLC?
The most complained-about product for AmeriHome Mortgage Company, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with AmeriHome Mortgage Company, LLC?
"Trouble during payment process" is the single most frequently cited issue in complaints against AmeriHome Mortgage Company, LLC - see all issues and counts above.
How do I file a complaint against AmeriHome Mortgage Company, LLC?
You can file a complaint against AmeriHome Mortgage Company, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about AmeriHome Mortgage Company, LLC?
Consumers in 49 states and territories have filed complaints about AmeriHome Mortgage Company, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~1,930)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.