CFPB Consumer Complaint Profile
AmeriHome Mortgage Company, LLC
Consumers have filed 1,930 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 1,930
- Total complaints
- Among the highest
- 206
- Last 12 months
- 99.1%
- Timely response
- Above median
- 49
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, AmeriHome Mortgage Company, LLC has accumulated 1,930 complaints, placing it #213 by volume. On-time replies land at 99.1%, the 62nd percentile for the 100+ complaint peer group.
- #213
- of 3,843 companies by volume
- 99.1%
- on time (62nd pctile)
- Mortgage
- most-complained product
- 49
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
AmeriHome Mortgage Company, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.1% Higher than most higher than 62% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 15 |
| 2016 | 39 |
| 2017 | 94 |
| 2018 | 162 |
| 2019 | 162 |
| 2020 | 285 |
| 2021 | 373 |
| 2022 | 200 |
| 2023 | 181 |
| 2024 | 176 |
| 2025 | 173 |
| 2026year in progress | 69 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for AmeriHome Mortgage Company, LLC
The CFPB Consumer Complaint Database has logged 1,930 complaints against AmeriHome Mortgage Company, LLC overall, with 206 of those filed in the trailing 12 months. Reports have come from consumers in 49 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Trouble during payment process" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
AmeriHome Mortgage Company, LLC's timely response rate stands at 99.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response at a 18.8% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 2.6% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does AmeriHome Mortgage Company, LLC have?
AmeriHome Mortgage Company, LLC has 1,930 total consumer complaints filed with the CFPB, with 206 filed in the last 12 months.
Does AmeriHome Mortgage Company, LLC respond to complaints on time?
CFPB complaints against AmeriHome Mortgage Company, LLC draw a 99.1% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for AmeriHome Mortgage Company, LLC?
The most complained-about product for AmeriHome Mortgage Company, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with AmeriHome Mortgage Company, LLC?
"Trouble during payment process" is the single most frequently cited issue in complaints against AmeriHome Mortgage Company, LLC - see all issues and counts above.
How do I file a complaint against AmeriHome Mortgage Company, LLC?
You can file a complaint against AmeriHome Mortgage Company, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about AmeriHome Mortgage Company, LLC?
Consumers in 49 states and territories have filed complaints about AmeriHome Mortgage Company, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for AmeriHome Mortgage Company, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (1,930 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (18.8% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.