CFPB Consumer Complaint Profile

LD Holdings Group, LLC

Behind the 2,830 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

2,830
Total complaints
Among the highest
289
Last 12 months
98.3%
Timely response
Above median
54
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, LD Holdings Group, LLC has accumulated 2,830 complaints, placing it #164 by volume. On-time replies land at 98.3%, the 51st percentile for the 100+ complaint peer group.

#164
of 3,843 companies by volume
98.3%
on time (51st pctile)
Mortgage
most-complained product
54
states with complaints
C
PlainCredit Trust Score
58/100
LD Holdings Group, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B- 98.3%
Share of complaints answered within the CFPB response window
Dispute Rate F 22.9%
Share of responses the consumer disputed (lower is better)
Relief Rate B- 7.7%
Share of complaints closed with monetary or non-monetary relief

LD Holdings Group, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

98.3% Higher than most higher than 51% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 254 in 2024 to 284 in 2025 (2024 → 2025).

See the full year-over-year release diff

LD Holdings Group, LLC timely response rate 98.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 1,156
Mortgage - FHA mortgage 455
Mortgage - VA mortgage 377
Mortgage - Conventional fixed mortgage 165
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 159
Credit reporting or other personal consumer reports - Credit reporting 146
Mortgage - Other type of mortgage 84
Mortgage - Other mortgage 71
Mortgage - Home equity loan or line of credit (HELOC) 61
Consumer Loan - Installment loan 20

Top Issues

1.Trouble during payment process 768
2.Applying for a mortgage or refinancing an existing mortgage 576
3.Closing on a mortgage 347
4.Struggling to pay mortgage 238
5.Incorrect information on your report 184
6.Application, originator, mortgage broker 166
7.Improper use of your report 116
8.Loan servicing, payments, escrow account 113
9.Problem with a credit reporting company's investigation into an existing problem 46
10.Settlement process and costs 43

Complaints by Year

Year Complaints
2012 18
2013 39
2014 46
2015 105
2016 158
2017 158
2018 191
2019 177
2020 308
2021 456
2022 314
2023 254
2024 254
2025 284
2026year in progress 68

Complaints by State (Top 15)

California 522
Florida 251
Texas 224
Arizona 143
Georgia 135
Illinois 115
New York 101
Virginia 99
North Carolina 87
New Jersey 79
Maryland 78
Pennsylvania 75
Colorado 60
Washington 57
Michigan 54

Company Responses

Closed with explanation 2,597
Closed with monetary relief 126
Closed with non-monetary relief 90
In progress 15
Closed without relief 2

What the CFPB Complaint Record Shows for LD Holdings Group, LLC

The CFPB Consumer Complaint Database has logged 2,830 complaints against LD Holdings Group, LLC overall, with 289 of those filed in the trailing 12 months. Reports have come from consumers in 54 states and territories, making this a nationwide complaint footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Trouble during payment process" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against LD Holdings Group, LLC draw a 98.3% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 22.9% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 7.7% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does LD Holdings Group, LLC have?

The CFPB has logged 2,830 complaints against LD Holdings Group, LLC to date, of which 289 came in over the last 12 months.

Does LD Holdings Group, LLC respond to complaints on time?

LD Holdings Group, LLC's CFPB timely-response rate is 98.3%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for LD Holdings Group, LLC?

Among all products tied to LD Holdings Group, LLC, "Mortgage" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with LD Holdings Group, LLC?

Consumers most often cite "Trouble during payment process" when complaining about LD Holdings Group, LLC; the full issue list with counts is above.

How do I file a complaint against LD Holdings Group, LLC?

You can file a complaint against LD Holdings Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about LD Holdings Group, LLC?

LD Holdings Group, LLC has drawn CFPB complaints from 54 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for LD Holdings Group, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Source: CFPB Consumer Complaint Database Data through March 2026