CFPB Consumer Complaint Profile

Erin Capital Management, LLC

Behind the 16 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

16
Total complaints
Below average
0
Last 12 months
50%
Timely response
Bottom decile
9
States affected

The verdict

16 CFPB complaints put Erin Capital Management, LLC at #3154 out of 3,843 financial companies ranked by complaint volume. It posts a 50% on-time response rate, the 3rd percentile among companies with 100+ complaints.

#3154
of 3,843 companies by volume
50%
on time (3rd pctile)
Debt collection
most-complained product
9
states with complaints
F
PlainCredit Trust Score
23/100
Erin Capital Management, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 50.0%
Share of complaints answered within the CFPB response window
Dispute Rate C- 16.7%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Erin Capital Management, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

50% Among the lowest higher than 3% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Erin Capital Management, LLC timely response rate 50.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 9
Debt collection - Credit card 4
Debt collection - I do not know 3

Top Issues

1.Took or threatened to take negative or legal action 6
2.Disclosure verification of debt 3
3.Attempts to collect debt not owed 2
4.Communication tactics 1
5.Cont'd attempts collect debt not owed 1
6.Written notification about debt 1
7.False statements or representation 1
8.Taking/threatening an illegal action 1

Complaints by Year

Year Complaints
2013 2
2014 1
2016 3
2017 3
2018 3
2019 2
2020 1
2021 1

Complaints by State (Top 15)

New York 5
Florida 4
California 1
New Jersey 1
Oklahoma 1
Georgia 1
Massachusetts 1
Pennsylvania 1
Texas 1

Company Responses

Closed with explanation 8
Untimely response 8

What the CFPB Complaint Record Shows for Erin Capital Management, LLC

16 complaints against Erin Capital Management, LLC appear in the CFPB record, including 0 from the trailing year. The 9 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Erin Capital Management, LLC's timely response rate stands at 50%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. The company's response carried a 16.7% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Erin Capital Management, LLC have?

Erin Capital Management, LLC has 16 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Erin Capital Management, LLC respond to complaints on time?

Erin Capital Management, LLC's CFPB timely-response rate is 50%. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Erin Capital Management, LLC?

The most complained-about product for Erin Capital Management, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Erin Capital Management, LLC?

"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Erin Capital Management, LLC - see all issues and counts above.

How do I file a complaint against Erin Capital Management, LLC?

You can file a complaint against Erin Capital Management, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Erin Capital Management, LLC?

The CFPB has recorded complaints against Erin Capital Management, LLC from 9 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Erin Capital Management, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (16.7% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026