CFPB Consumer Complaint Profile
Evergreen Professional Recoveries, Inc.
Consumers have filed 184 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 184
- Total complaints
- 13
- Last 12 months
- 99.5%
- Timely response
- 13
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Evergreen Professional Recoveries, Inc. sits at #989, with 184 complaints logged. 99.5% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #989
- of 3,848 companies by volume
- 99.5%
- answered on time
- Debt collection
- most-complained product
- 13
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 9 |
| 2015 | 20 |
| 2016 | 9 |
| 2017 | 6 |
| 2018 | 7 |
| 2019 | 23 |
| 2020 | 32 |
| 2021 | 36 |
| 2022 | 7 |
| 2023 | 5 |
| 2024 | 13 |
| 2025 | 16 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Evergreen Professional Recoveries, Inc.
Evergreen Professional Recoveries, Inc. carries 184 complaints in the CFPB's database, 13 of them filed within the past 12 months. Consumers spanning 13 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Written notification about debt," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Evergreen Professional Recoveries, Inc. answers 99.5% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response was formally disputed in 18.6% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 2.2% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Evergreen Professional Recoveries, Inc. have?
Evergreen Professional Recoveries, Inc. has 184 total consumer complaints filed with the CFPB, with 13 filed in the last 12 months.
Does Evergreen Professional Recoveries, Inc. respond to complaints on time?
99.5% of the CFPB complaints against Evergreen Professional Recoveries, Inc. get a response within the expected window. This is considered excellent.
What product generates the most complaints for Evergreen Professional Recoveries, Inc.?
Among all products tied to Evergreen Professional Recoveries, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Evergreen Professional Recoveries, Inc.?
The most common issue reported by consumers about Evergreen Professional Recoveries, Inc. is "Written notification about debt." All complaint issues are listed above with their counts.
How do I file a complaint against Evergreen Professional Recoveries, Inc.?
You can file a complaint against Evergreen Professional Recoveries, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Evergreen Professional Recoveries, Inc.?
Evergreen Professional Recoveries, Inc. has drawn CFPB complaints from 13 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~184)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.