CFPB Consumer Complaint Profile
Exodus Movement, Inc.
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 24
- Total complaints
- Mid-range
- 8
- Last 12 months
- 100%
- Timely response
- Top decile
- 13
- States affected
The verdict
Exodus Movement, Inc. ranks #2628 of 3,843 financial companies by CFPB complaint volume. For answering complaints on time it stands at the 86th percentile in the 100+ complaint peer group.
- Money transfer, virt…
- most-complained product
- SC
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Exodus Movement, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 6 |
| 2023 | 3 |
| 2024 | 5 |
| 2025 | 7 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Exodus Movement, Inc.
The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for Exodus Movement, Inc., with consumers across the country filing against it. The single largest complaint category is "Money transfer, virtual currency, or money service," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Fraud or scam" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Money transfer, virtual currency, or money service
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Exodus Movement, Inc. have?
Exodus Movement, Inc. has 24 total consumer complaints filed with the CFPB, with 8 filed in the last 12 months.
Does Exodus Movement, Inc. respond to complaints on time?
Exodus Movement, Inc. has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Exodus Movement, Inc.?
"Money transfer, virtual currency, or money service" draws more CFPB complaints against Exodus Movement, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Exodus Movement, Inc.?
Consumers most often cite "Fraud or scam" when complaining about Exodus Movement, Inc.; the full issue list with counts is above.
How do I file a complaint against Exodus Movement, Inc.?
You can file a complaint against Exodus Movement, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Exodus Movement, Inc.?
The CFPB has recorded complaints against Exodus Movement, Inc. from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.