CFPB Consumer Complaint Profile
Expert Credit Sweeps
27 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 27
- Total complaints
- Mid-range
- 8
- Last 12 months
- 11.1%
- Timely response
- Bottom decile
- 15
- States affected
The verdict
Expert Credit Sweeps ranks #2473 of 3,843 financial companies by CFPB complaint volume, with 27 complaints on record. It posts a 11.1% on-time response rate, the 1st percentile among companies with 100+ complaints.
- #2473
- of 3,843 companies by volume
- 11.1%
- on time (1st pctile)
- Credit reporting or …
- most-complained product
- 15
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Expert Credit Sweeps vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
11.1% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 2 |
| 2022 | 4 |
| 2023 | 1 |
| 2024 | 4 |
| 2025 | 9 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Expert Credit Sweeps
27 complaints against Expert Credit Sweeps appear in the CFPB record, including 8 from the trailing year. The 15 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Expert Credit Sweeps draw a 11.1% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 3.7% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Expert Credit Sweeps have?
Expert Credit Sweeps has 27 total consumer complaints filed with the CFPB, with 8 filed in the last 12 months.
Does Expert Credit Sweeps respond to complaints on time?
CFPB complaints against Expert Credit Sweeps draw a 11.1% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Expert Credit Sweeps?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Expert Credit Sweeps than any other product - see the full breakdown above.
What is the most common complaint issue with Expert Credit Sweeps?
The most common issue reported by consumers about Expert Credit Sweeps is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Expert Credit Sweeps?
You can file a complaint against Expert Credit Sweeps directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Expert Credit Sweeps?
The CFPB has recorded complaints against Expert Credit Sweeps from 15 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.