CFPB Consumer Complaint Profile
Fidem Baltimore Holdings LLC
Consumers have filed 39 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 39
- Total complaints
- Mid-range
- 23
- Last 12 months
- 100%
- Timely response
- Top decile
- 20
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Fidem Baltimore Holdings LLC has accumulated 39 complaints, placing it #2072 by volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #2072
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Credit card
- most-complained product
- 20
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Fidem Baltimore Holdings LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 14 |
| 2025 | 12 |
| 2026year in progress | 13 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Fidem Baltimore Holdings LLC
Fidem Baltimore Holdings LLC carries 39 complaints in the CFPB's database, 23 of them filed within the past 12 months. Consumers spanning 20 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Credit card," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Other features, terms, or problems" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Fidem Baltimore Holdings LLC draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Fidem Baltimore Holdings LLC have?
Fidem Baltimore Holdings LLC has 39 total consumer complaints filed with the CFPB, with 23 filed in the last 12 months.
Does Fidem Baltimore Holdings LLC respond to complaints on time?
CFPB complaints against Fidem Baltimore Holdings LLC draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Fidem Baltimore Holdings LLC?
"Credit card" draws more CFPB complaints against Fidem Baltimore Holdings LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Fidem Baltimore Holdings LLC?
Consumers most often cite "Other features, terms, or problems" when complaining about Fidem Baltimore Holdings LLC; the full issue list with counts is above.
How do I file a complaint against Fidem Baltimore Holdings LLC?
You can file a complaint against Fidem Baltimore Holdings LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Fidem Baltimore Holdings LLC?
Consumers in 20 states and territories have filed complaints about Fidem Baltimore Holdings LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Credit card
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.