CFPB Consumer Complaint Profile

Fig Tech Inc.

Behind the 332 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

332
Total complaints
Above average
134
Last 12 months
99.4%
Timely response
Above median
22
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Fig Tech Inc. has accumulated 332 complaints, placing it #650 by volume. It posts a 99.4% on-time response rate, the 69th percentile among companies with 100+ complaints.

#650
of 3,843 companies by volume
99.4%
on time (69th pctile)
Credit reporting or …
most-complained product
22
states with complaints
B
PlainCredit Trust Score
72/100
Fig Tech Inc. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B 99.4%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate B 8.1%
Share of complaints closed with monetary or non-monetary relief

Fig Tech Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

99.4% Higher than most higher than 69% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 70 in 2024 to 139 in 2025 (2024 → 2025).

See the full year-over-year release diff

Fig Tech Inc. timely response rate 99.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 138
Debt collection - I do not know 60
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 33
Payday loan, title loan, or personal loan - Installment loan 21
Debt collection - Payday loan debt 17
Payday loan, title loan, personal loan, or advance loan - Payday loan 17
Payday loan, title loan, or personal loan - Payday loan 15
Payday loan, title loan, personal loan, or advance loan - Installment loan 14
Debt collection - Other debt 9
Debt collection - Credit card debt 4

Top Issues

1.Incorrect information on your report 104
2.Problem with a company's investigation into an existing problem 41
3.Attempts to collect debt not owed 36
4.Improper use of your report 32
5.Took or threatened to take negative or legal action 27
6.Problem with a credit reporting company's investigation into an existing problem 18
7.False statements or representation 12
8.Written notification about debt 11
9.Received a loan you didn't apply for 8
10.Problem when making payments 7

Complaints by Year

Year Complaints
2018 1
2019 1
2020 8
2021 15
2022 36
2023 40
2024 70
2025 139
2026year in progress 22

Complaints by State (Top 15)

Texas 158
Florida 52
Ohio 39
California 29
Missouri 10
Georgia 8
Utah 6
Louisiana 5
New York 4
Arizona 3
Colorado 2
Mississippi 2
Oklahoma 2
Illinois 2
Wisconsin 2

Company Responses

Closed with explanation 305
Closed with non-monetary relief 24
Closed with monetary relief 3

What the CFPB Complaint Record Shows for Fig Tech Inc.

Fig Tech Inc. carries 332 complaints in the CFPB's database, 134 of them filed within the past 12 months. Consumers spanning 22 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Fig Tech Inc. draw a 99.4% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, 8.1% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Fig Tech Inc. have?

332 complaints have been filed against Fig Tech Inc. with the CFPB overall - 134 of them in the past year.

Does Fig Tech Inc. respond to complaints on time?

CFPB complaints against Fig Tech Inc. draw a 99.4% timely-response rate inside the expected window. That is a strong response record by CFPB standards.

What product generates the most complaints for Fig Tech Inc.?

"Credit reporting or other personal consumer reports" draws more CFPB complaints against Fig Tech Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Fig Tech Inc.?

Consumers most often cite "Incorrect information on your report" when complaining about Fig Tech Inc.; the full issue list with counts is above.

How do I file a complaint against Fig Tech Inc.?

You can file a complaint against Fig Tech Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Fig Tech Inc.?

Consumers in 22 states and territories have filed complaints about Fig Tech Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026